Retail Manager

Raven's Recruitment; Mildura; On-site; AUD 41,000 - 55,000; Full time

Benefits offered by this job

Biannual performance reviews

Flexible roster

Competitive hourly rate

Job summary

Raven's Recruitment is seeking an experienced Retail Manager to lead the front‑of‑shop operations in a busy community pharmacy in a historic Victorian township about 90 minutes north‑west of Melbourne.

You will oversee 12–15 staff, manage rosters, HR administration, induction and training, stock ordering, invoicing, merchandising and stocktakes, and build strong relationships with colleagues, suppliers and stakeholders in a supportive regional setting.

Qualifications

• Certificate III in Community Pharmacy or equivalent required.
• S2/S3 qualification highly regarded.
• Minimum 5 years' experience in an Australian community pharmacy.
• Experience with QCPP standards and accreditation.
• Strong leadership and customer service focus.

Responsibilities

• Lead and mentor a 12–15 staff front-of-shop team.
• Oversee rosters, HR administration and staff induction.
• Manage front-of-shop ordering, stock, invoicing and merchandising.
• Build relationships with colleagues, suppliers and stakeholders.
• Drive operational excellence in a busy community pharmacy.

Skills

Leadership

Communication

Organisational skills

Experience with QCPP

5+ years experience

Education

Certificate III in Community Pharmacy

S2/S3 Certificate

Job description

• Lead and mentor a high-performing pharmacy retail team.
• Enjoy a relaxed regional lifestyle close to Melbourne.
• Competitive hourly rate with biannual performance reviews.

  Retail Manager | Regional Victoria

  Located in a historic Victorian gold-rush township approximately 90 minutes north-west of Melbourne, this community pharmacy offers the perfect balance of professional opportunity and regional lifestyle. Renowned for its heritage architecture, vibrant arts scene, local markets, wineries, and easy access to Bendigo and Daylesford, the area provides a welcoming community and excellent local amenities for those seeking a rewarding career change.

  Job Specification

  An exciting opportunity is available for an experienced Retail Manager to lead the front-of-shop operations within a busy community pharmacy. You will oversee a team of approximately 12-15 staff, fostering a positive and customer-focused culture while ensuring efficient day-to-day operations.

  Key responsibilities include managing rosters and HR administration, coordinating staff induction and ongoing training, and confidently handling team discussions and workplace matters. You will take ownership of front-of-shop ordering, stock management, invoicing, merchandising standards, and stocktakes, ensuring the retail department operates smoothly and efficiently. Building and maintaining strong relationships with colleagues, suppliers, and key stakeholders will also be integral to your success.

  This role suits a hands‑on leader who enjoys mentoring teams, driving operational excellence, and contributing to a supportive pharmacy environment.

  Skills Required

  • Certificate III in Community Pharmacy (or equivalent pharmacy qualification)
  • S2/S3 Certificate highly regarded
  • Minimum 5 years' experience in a Australian community pharmacy
  • Experience working with QCPP standards and accreditation processes
  • Strong leadership, communication, and organisational skills
  • Ability to manage staff development, performance, and workplace issues professionally

  Salary & Benefits

  • Competitive rate negotiable based on experience
  • Biannual performance reviews
  • Flexible roster arrangement
  • Supportive and collaborative pharmacy environment
  • Opportunity to make a significant impact within an established community pharmacy