Retail Manager – Indian Grocery Leader (Full-Time)

PRISTINE 9 PTY LTD; Brisbane; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Superannuation

Job summary

PRISTINE 9 PTY. LTD., trading as Swades Foods Springfield, seeks a full-time Retail Manager (General) to run its Indian grocery store in Springfield, Queensland.

You will be responsible for overall store performance, daily operations, stock purchasing and control, staff management and customer service standards. The role offers a 38-hour work week with an annual salary of AU$80,000–AU$85,000 plus superannuation, commensurate with qualifications and experience.

Qualifications

• Bachelor’s degree or higher in business, retail management or related field.
• At least one year of experience in retail management involving store operations, stock control and staff supervision.
• Demonstrated knowledge of Indian and South Asian grocery products, regional ingredients and seasonal demand.

Responsibilities

• Plan, organise and oversee the overall operation of the Springfield store, including policies, procedures, merchandising and service standards.
• Determine product ranges and stock requirements; monitor inventory, sales trends and stock turnover.
• Manage purchasing and supplier relationships; place orders and resolve delivery issues.
• Plan promotional activities and stock levels for seasonal and cultural festivals (Diwali, Holi, Navratri).
• Establish and maintain customer service standards; address escalated complaints.
• Review sales performance, pricing and product demand; implement improvements.
• Recruit, train, roster and supervise store employees; manage staffing and conduct issues.
• Prepare and monitor store budgets, sales targets and operating expenses; improve revenue and margins.
• Review procedures and report performance to business owners; identify improvements.
• Ensure compliance with WH&S, food handling, hygiene and retail requirements.

Skills

Retail operations

Inventory management

Purchasing & supplier relations

Staff management

Budgeting & reporting

Customer service

Cultural awareness

Education

Bachelor’s degree or higher in business/retail management

Job description

PRISTINE 9 PTY. LTD., trading as Swades Foods Springfield, seeks a full-time Retail Manager (General) to run its Indian grocery store in Springfield, Queensland.

You will be responsible for overall store performance, daily operations, stock purchasing and control, staff management and customer service standards. The role offers a 38-hour work week with an annual salary of AU$80,000–AU$85,000 plus superannuation, commensurate with qualifications and experience.