Retail Manager

Harvey Norman Global Pty Limited; City of Melbourne; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Ongoing training

Commission-based pay

Promotions

Positive work environment

Career progression

Job summary

Harvey Norman Nunawading Flooring Team is recruiting a Retail Manager to deliver Great Service, Always! to customers. You will understand life at home solutions and strive for the best outcome for shoppers.

Join a trusted national brand with career progression, earning a base salary plus super and commissions. You will lead a driven team and drive sales while maintaining stock and service standards.

Qualifications

• Degree or 2+ years of sales/management experience.
• Strong customer service mindset.
• Ability to develop solutions and strategies.
• Experience with budgeting and stock control is a plus.

Responsibilities

• Lead Flooring team to deliver great service.
• Develop strategies to improve product mix and stock levels.
• Set prices and promote goods and services.
• Hire, train, and manage staff.
• Monitor market trends and drive sales.

Skills

Leadership

Team leadership

Customer service

Sales

Education

Degree or 2+ years sales/management experience

Job description

Job no: 576554
Work type: Full Time
Location: Nunawading
Categories: Leadership & Management

• Full Time Position
• Guaranteed base earnings + attractive commission
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Nunawading Flooring Team is seeking a passionate, customer service focused Retail Manager to join them in delivering Great Service, Always! to their customers.

As a Retail Manager, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.

To be successful in this role, you must:

• Enjoy working in a very driven team environment
• Have the ability to develop solutions and strategies to help customers pick the right product
• Be capable of crafting and implementing strategies to improve product mix, stock levels, and service standards
• Formulate and execute purchasing and marketing policies, set prices, and promote our establishment's goods and services
• Provide exceptional customer service by selling goods and services and offering expert advice on product use
• Maintain accurate records of stock levels and financial transactions, as well as overseeing budgeting for the establishment
• Hire, train, and manage staff to ensure that they are knowledgeable and professional in their interactions with customers
• Monitor market trends and make recommendations for new products or services to improve sales and customer satisfaction
• Conduct regular evaluations of staff performance and provide ongoing training and support
• Ensure compliance with all relevant occupational health and safety regulations, and provide leadership and support to your team in order to achieve the best possible results

We require someone who:

• Is self-driven and motivated
• Able to maintain excellent customer service no matter the situation
• Has a base level of knowledge in the Flooring products industry (preferred)
• Has a degree or 2+ years of sales/management experience
• Has a strong work ethic
• Is able to work in a competitive environment

On Offer:

• Ongoing support and training from a dedicated professional team
• Attractive commission-based structures
• Fantastic incentive-based promotions
• A positive work environment where good performance and work ethic is recognized and rewarded
• Fantastic opportunities for career progression and personal growth
• A base salary of $80,000 to $85,000 + Super + commissions

Advertised: 07 Sep 2026 AUS Eastern Standard Time