Computers & Technology Sales Manager

Harvey Norman; City of Frankston; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Staff discounts

Commission-based pay

Promotions & incentives

Career development support

Positive work environment

Job summary

Harvey Norman Frankston Technology & Entertainment team invites a Sales Manager to lead customer-focused service and drive store performance. You will coach a dynamic team and deliver Great Service, Always!, within a trusted national brand.

Role requires life-at-home product knowledge, a commitment to customer outcomes, and flexibility across retail hours, including weekends and late nights. This position anchors Harvey Norman’s in-store success.

Qualifications

• Experience in customer-focused retail and achieving sales targets.
• Ability to resolve complaints and provide quick, effective solutions.
• Strong communication and teamwork skills.
• Flexibility across trading hours including weekends and holidays.

Responsibilities

• Lead in-store sales initiatives and customer engagement.
• Coach and mentor sales team to achieve targets and deliver Great Service Always.
• Collaborate with store leadership to optimize product placement and promotions.

Skills

Retail sales

Customer service

Team leadership

Communication skills

Results driven

Tools

POS systems

Merchandising software

Job description

• Full Time Position
• Guaranteed base earnings + attractive commission
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Frankston Technology & Entertainment Team is seeking a passionate, customer service focused Sales Manager to join them in delivering Great Service, Always! to their customers.

As a Sales Manager, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Ability to work in a customer focused, successful retail business
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed individual and store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Attractive commission based structures
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Advertised: 02 Sep 2026 AUS Eastern Standard Time