Retail Experience & Sales Pro (Flexible Hours)

Telstra Corporation; Canberra; On-site; AUD 35,000 - 52,000; Part time

Benefits offered by this job

12% Superannuation

30% Telstra discounts

Parental leave (16 weeks)

Flexible working hours

Learning programs (LinkedIn Learning)

Job summary

Telstra Retail is seeking a part-time Customer Service and Sales Consultant in Canberra to provide frontline support, assist customers with product selection, service activation and basic troubleshooting. You will contribute to store performance with effective communication and a customer-first mindset.

You’ll be part of an iconic Australian brand, offering flexible hours, a competitive hourly rate, and opportunities for development.

Qualifications

• Excellent communication skills and ability to connect with customers.
• Ability to tailor solutions and think on your feet.
• Motivated to meet and exceed sales targets and KPIs.
• Positive, resilient and adaptable in a fast-paced retail environment.

Responsibilities

• Help customers find the right products and services.
• Stay up-to-date with Telstra gadgets and services for informed guidance.
• Meet and exceed sales targets and KPIs.
• Collaborate with the team to create a welcoming store environment.

Skills

Great communication

Solution oriented

Sales drive

Resilience and positivity

Customer-facing experience

Job description

Telstra Retail is seeking a part-time Customer Service and Sales Consultant in Canberra to provide frontline support, assist customers with product selection, service activation and basic troubleshooting. You will contribute to store performance with effective communication and a customer-first mindset.

You’ll be part of an iconic Australian brand, offering flexible hours, a competitive hourly rate, and opportunities for development.