Part-Time Tech Solutions & Sales Consultant

Telstra Corporation; Australian Capital Territory; Hybrid; AUD 45,000 - 50,000; Part time

Benefits offered by this job

Discounts

Parental leave

Extra day off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Learning programs

Flexible hours

Job summary

Telstra Retail in Gungahlin is seeking a part-time Retail Customer Service & Sales Consultant to assist customers with product selection, service activation and troubleshooting basic issues.

You will stay current with Telstra products, deliver exceptional service, and work towards sales KPIs in a welcoming team environment. Flexible hours and a strong focus on customer satisfaction are key.

Qualifications

• Excellent communication with customers across mobile, products and services.
• Ability to learn quickly and adapt to new devices and features.
• Proactive problem solving to help customers achieve their goals.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert, keeping up-to-date with Telstra offerings.
• Aim to meet and exceed sales targets and KPIs while ensuring customers stay connected.
• Collaborate with your team to create a welcoming environment that supports store goals.

Skills

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience & positivity

Customer-facing experience

Job description

Telstra Retail in Gungahlin is seeking a part-time Retail Customer Service & Sales Consultant to assist customers with product selection, service activation and troubleshooting basic issues.

You will stay current with Telstra products, deliver exceptional service, and work towards sales KPIs in a welcoming team environment. Flexible hours and a strong focus on customer satisfaction are key.