Tech-Savvy Retail Consultant (Part-Time)

telstra; Canberra; On-site; AUD 45,000 - 47,000; Part time

Benefits offered by this job

Superannuation 12%

Telstra discounts

Parental leave 16 wks

Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave up to 4 wks

Learning via LinkedIn Learning

Flexible hours

Job summary

Telstra Retail is hiring a Part Time Customer Service & Sales Consultant in Canberra. You will assist customers with product selection, service activation, and troubleshooting, creating positive experiences in-store.

Join Telstra and become a trusted expert who helps customers find tech solutions, contributing to store performance and customer satisfaction with flexible hours and a supportive team culture.

Qualifications

• Great communication skills to connect with customers and enhance their experience.
• Ability to apply a solution-oriented approach to meet customer needs.
• Sales-driven mindset with a focus on targets and KPIs.
• Willingness to learn and develop product knowledge and skills.
• Positive, resilient attitude when handling busy periods.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services.
• Becoming the go-to tech expert, staying updated on Telstra offerings.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with the team to create a welcoming store environment.

Skills

Communication skills

Sales mindset

Customer service

Problem solving

Team player

Job description

Telstra Retail is hiring a Part Time Customer Service & Sales Consultant in Canberra. You will assist customers with product selection, service activation, and troubleshooting, creating positive experiences in-store.

Join Telstra and become a trusted expert who helps customers find tech solutions, contributing to store performance and customer satisfaction with flexible hours and a supportive team culture.