Retail Customer Sales Consultant (Flexible Hours)

Telstra Corporation; Australia; On-site; AUD 64,000 - 78,000; Full time

Benefits offered by this job

Discounts on Telstra services

Paid parental leave (16 weeks)

Training & career growth

Flexible working hours

Job summary

Telstra Retail in Australia is looking for a friendly Retail Customer Service & Sales Consultant to assist customers with product selection, service activation, and troubleshooting basic issues. You’ll create positive experiences through effective communication and retail standards.

Join Telstra, an iconic Aussie brand, with generous benefits, flexible hours, and opportunities for training and career growth as you help customers stay connected with the right solutions.

Qualifications

• Great communication skills and a solution-oriented mindset are essential.
• Sales drive with the ability to meet or exceed KPIs.
• Willingness to learn new products and services in a fast-paced retail environment.
• Resilience and a positive attitude in a busy store setting.
• Customer-facing experience is valued but not required.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Skills

Communication skills

Solution oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra Retail in Australia is looking for a friendly Retail Customer Service & Sales Consultant to assist customers with product selection, service activation, and troubleshooting basic issues. You’ll create positive experiences through effective communication and retail standards.

Join Telstra, an iconic Aussie brand, with generous benefits, flexible hours, and opportunities for training and career growth as you help customers stay connected with the right solutions.