Retail Events Lead: Manage 30+ Team & Brand Experiences

Frontline Retail Brisbane; Brisbane; On-site; AUD 71,000 - 87,000; Full time

Benefits offered by this job

Full-time role

Mon-Fri roster

Career progression

Leadership support

Job summary

Frontline Retail Brisbane is seeking an experienced Event Manager to lead a ~30-person casual team in a fast-paced, high-profile retail environment in Ipswich. You will oversee product demonstrations, staffing and client relationships, balancing people management with strong commercial outcomes.

The role emphasizes hands-on leadership, coaching, and robust rostering and payroll oversight, with a focus on food safety, standards and a positive team culture.

Qualifications

• Experience leading medium to large retail or hospitality teams.
• Strong coaching and people development skills.
• Experience in retail, events, promotions, hospitality or customer-facing operations.
• Excellent organisational and time management skills.

Responsibilities

• Lead, coach and develop a team of approximately 30 casual team members
• Recruit, onboard and train new team members
• Plan and oversee daily product demonstrations and promotional events
• Drive team performance through coaching, development and clear sales expectations
• Manage rostering, payroll and daily operational reporting
• Build strong relationships with retail management and key brand partners
• Ensure food safety, compliance and operational standards are consistently met
• Manage stock, equipment and event resources to ensure smooth daily operations
• Foster a positive, energetic and high-performing team culture

Skills

Leadership

Coaching

People development

Retail operations

Tools

Payroll

Job description

Frontline Retail Brisbane is seeking an experienced Event Manager to lead a ~30-person casual team in a fast-paced, high-profile retail environment in Ipswich. You will oversee product demonstrations, staffing and client relationships, balancing people management with strong commercial outcomes.

The role emphasizes hands-on leadership, coaching, and robust rostering and payroll oversight, with a focus on food safety, standards and a positive team culture.