Event Manager - Ipswich

Frontline Retail Brisbane; Brisbane; On-site; AUD 71,000 - 87,000; Full time

Benefits offered by this job

Full-time role

Mon-Fri roster

Career progression

Leadership support

Job summary

Frontline Retail Brisbane is seeking an experienced Event Manager to lead a ~30-person casual team in a fast-paced, high-profile retail environment in Ipswich. You will oversee product demonstrations, staffing and client relationships, balancing people management with strong commercial outcomes.

The role emphasizes hands-on leadership, coaching, and robust rostering and payroll oversight, with a focus on food safety, standards and a positive team culture.

Qualifications

• Experience leading medium to large retail or hospitality teams.
• Strong coaching and people development skills.
• Experience in retail, events, promotions, hospitality or customer-facing operations.
• Excellent organisational and time management skills.

Responsibilities

• Lead, coach and develop a team of approximately 30 casual team members
• Recruit, onboard and train new team members
• Plan and oversee daily product demonstrations and promotional events
• Drive team performance through coaching, development and clear sales expectations
• Manage rostering, payroll and daily operational reporting
• Build strong relationships with retail management and key brand partners
• Ensure food safety, compliance and operational standards are consistently met
• Manage stock, equipment and event resources to ensure smooth daily operations
• Foster a positive, energetic and high-performing team culture

Skills

Leadership

Coaching

People development

Retail operations

Tools

Payroll

Job description

Lead people. Drive results. Bring brands to life. If you thrive in fast-paced environments and love developing teams, this is a leadership opportunity unlike any other.

Our client is a global leader in experiential marketing, helping some of the world's biggest brands connect with customers through engaging product demonstrations and live retail experiences.

About the role

They are looking for an experienced Event Manager to lead operations within a high-profile retail environment based in Ipswich. Leading a team of approximately 30 casual team members, you'll oversee daily product demonstrations, staffing, performance and client relationships while ensuring every event delivers an exceptional customer experience.

This is a hands-on leadership role suited to someone who enjoys balancing people management, operations and commercial outcomes in a fast-moving environment.

As Event Manager, you will:

• Lead, coach and develop a team of approximately 30 casual team members
• Recruit, onboard and train new team members
• Plan and oversee daily product demonstrations and promotional events
• Drive team performance through coaching, development and clear sales expectations
• Manage rostering, payroll and daily operational reporting
• Build strong relationships with retail management and key brand partners
• Ensure food safety, compliance and operational standards are consistently met
• Manage stock, equipment and event resources to ensure smooth daily operations
• Foster a positive, energetic and high-performing team culture

What you'll bring

• Previous leadership experience managing medium to large retail or hospitality teams
• Strong coaching and people development skills
• Experience in retail, events, promotions, hospitality or customer-facing operations
• Excellent organisational and time management skills
• Confidence managing rostering, staffing and operational priorities
• Strong communication skills with the ability to build stakeholder relationships
• A hands-on leadership style with plenty of energy and initiative
• Experience within large-format retail, FMCG, food retail or promotional events will be highly regarded

What's in it for you?

• Full-time | Monday to Friday roster
• $79K + Super
• Lead a team of approximately 30 team members
• Based within a busy, high-profile retail environment in Ipswich
• Variety every day with product launches, demonstrations and live customer events
• Join a global business with genuine career progression opportunities
• Work with leading consumer brands in a fun, fast-paced environment
• Ongoing leadership development and support