Retail Digital Transformation & Systems Leader

The Happy Apple Greengrocer; Melbourne; Presencial; AUD 150.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Influential role

Lead transformation

Collaborative leadership

Impact on growth

Values-driven culture

Descripción de la vacante

The Happy Apple Greengrocer Ascot Vale VIC is seeking an experienced Digital Transformation Lead to shape and execute the technology, business systems and innovation strategy. This senior role will align data, reporting and digital tools with operational excellence and growth across our growing Australian retail network.

You will collaborate with leaders across Retail, Operations, Buying, Finance and Marketing to identify opportunities, deliver scalable solutions, and champion automation, AI,

Formación

• Degree in Information Technology, Business Systems, Data Analytics, Digital Transformation or a related discipline (preferred).
• Current Australian Driver Licence.

Responsabilidades

• Develop and deliver The Happy Apple's technology and digital transformation roadmap.
• Partner with leaders across the business to understand challenges and create innovative, scalable solutions.
• Lead technology and business improvement initiatives that support growth, new store openings and future expansion.
• Drive continuous improvement across retail, workforce management, inventory, pricing and administrative processes.
• Lead the optimisation, integration and ongoing evolution of key platforms including Microsoft 365, WorldSmart, Tanda, POS and reporting systems.
• Own and champion the Microsoft ecosystem including SharePoint, Teams, Power BI, Power Automate and Copilot.
• Oversee system security, compliance, technology contracts and vendor relationships.
• Ensure technology support and issue resolution processes effectively support store operations and business needs.
• Establish and maintain data governance standards that improve accuracy, consistency and confidence in reporting.
• Develop dashboards and reporting tools that provide meaningful and actionable business insights.
• Analyse sales, margin, inventory, waste and workforce performance data to identify trends, opportunities and business improvements.
• Improve organisational capability through better access to data and informed decision-making.
• Identify and implement automation opportunities that reduce manual administration and improve efficiency.
• Evaluate and apply AI and emerging technologies that enhance productivity, decision-making and team member experience.
• Promote a culture of curiosity, innovation and continuous learning across the business.
• Support leaders and teams in adopting new technologies and ways of working.
• Lead, coach and support the POS Leader and POS Assistant.
• Build strong relationships across all areas of the business.
• Influence and support successful change adoption.
• Develop and maintain technology policies, standards and operating procedures.

Conocimientos

Leadership

Strategic thinking

Stakeholder management

Data analytics

Problem solving

Retail systems knowledge

Microsoft 365

Power BI

Automation

AI awareness

Educación

Degree in Information Technology, Business Systems, Data Analytics, Digital Transformation

Current Australian Driver Licence

Herramientas

SharePoint

Teams

Power Automate

Copilot

WorldSmart

Tanda

POS

ERP

Descripción del empleo

The Happy Apple Greengrocer Ascot Vale VIC is seeking an experienced Digital Transformation Lead to shape and execute the technology, business systems and innovation strategy. This senior role will align data, reporting and digital tools with operational excellence and growth across our growing Australian retail network.

You will collaborate with leaders across Retail, Operations, Buying, Finance and Marketing to identify opportunities, deliver scalable solutions, and champion automation, AI,