Retail Department Manager – Lead, Optimize & Inspire

Kmart Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Work-life balance

Salary + bonus

Team discounts

Career pathways

Leadership development

Job summary

Kmart Group is seeking a Department Manager to lead teams across merchandising, replenishment and customer service. You will drive high standards of store operations, ensure safety and compliance, and navigate changing priorities with confidence in a fast-paced retail environment.

Requiring strong product knowledge and a proactive approach to leadership, you will implement key business initiatives, build capability, and support team growth while maintaining an inclusive, safe store culture.

Qualifications

• Demonstrated leadership and people management skills.
• Ability to analyse processes, metrics and data to drive improvements.
• Strong relationship-building and clear communication.
• Focus on efficient, sustainable processes and outcomes.
• Learn from mistakes and adapt quickly to changes.
• Willingness to continuously learn and support team growth.

Responsibilities

• Lead and motivate a store team to deliver customer experience and sales targets.
• Utilise data and benchmarks to rapidly resolve process breakdowns.
• Foster transparent communication and involve others to meet goals.
• Drive operational excellence by refining procedures and eliminating waste.
• Demonstrate resilience and adaptability in a fast-paced retail setting.
• Support team development and growth through ongoing learning initiatives.

Skills

Leadership

Strategic thinking

Relationship building

Operational excellence

Resilience

Growth mindset

Job description

Kmart Group is seeking a Department Manager to lead teams across merchandising, replenishment and customer service. You will drive high standards of store operations, ensure safety and compliance, and navigate changing priorities with confidence in a fast-paced retail environment.

Requiring strong product knowledge and a proactive approach to leadership, you will implement key business initiatives, build capability, and support team growth while maintaining an inclusive, safe store culture.