Retail Department Manager — Lead, Optimize & Inspire

Kmart Group; Wangaratta; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Discounts across Kmart Group brands

Career pathways across Kmart Group and

Leadership development

Job summary

Kmart Group in Australia is seeking Department Managers to lead teams and deliver exceptional customer experiences through merchandising, replenishment and service.

You will navigate changing priorities, ensure store safety and compliance, and drive results with data-driven decisions. This role offers work-life balance with weekend rotation, competitive pay with bonus potential, and opportunities for leadership development across Kmart Group and Wesfarmers.

Qualifications

• Strong leadership to guide teams in a fast-paced retail environment.
• Proven customer service excellence and ability to motivate others.
• Ability to use data and benchmarks to solve problems and improve store performance.

Responsibilities

• Leadership & motivation: support team decisions and foster an inclusive, engaging culture.
• Strategic thinking: address process breakdowns with data-driven solutions.
• Relationship building: share information transparently and involve others to meet goals.
• Operational excellence: focus on processes and outcomes, improve ways of working to reduce waste.
• Resilience & adaptability: learn from mistakes and adjust quickly to new situations.
• Growth mindset: apply new concepts to support team development and change initiatives.

Skills

Leadership

Customer service

Strategic thinking

Communication

Job description

Kmart Group in Australia is seeking Department Managers to lead teams and deliver exceptional customer experiences through merchandising, replenishment and service.

You will navigate changing priorities, ensure store safety and compliance, and drive results with data-driven decisions. This role offers work-life balance with weekend rotation, competitive pay with bonus potential, and opportunities for leadership development across Kmart Group and Wesfarmers.