Retail Department Manager: Lead 20+ Team & Service

Bunnings Warehouse; Sydney; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Team discount at Bunnings and Wesfarm–

OnePass membership

Extensive team member benefits across

Job summary

Bunnings Warehouse is seeking a Department Manager to oversee daily operations and stock management within your specialist area. You will lead a 20+ strong team and report to the Operations Manager, ensuring excellent service and a robust store presence.

You will train and develop your team, deliver Best Experience to customers, and ensure our Widest Range and Best Prices while coordinating with Merchandising, Store Leadership, and Health & Safety teams.

Qualifications

• Experience leading teams in a retail environment.
• Strong focus on safety, wellbeing and compliance.
• Ability to manage KPI performance and customer experience.

Responsibilities

• Lead a team of 20+ to deliver best customer experiences and safe operations.
• Open and close the store as required, including weekend coverage.
• Plan rosters and develop the team to meet service and sales goals.
• Drive merchandising and stock accuracy to meet availability targets.
• Respond to customer feedback and support loss prevention efforts.

Skills

Team leadership

Customer service

Safety & compliance

Merchandising

Performance coaching

Job description

Bunnings Warehouse is seeking a Department Manager to oversee daily operations and stock management within your specialist area. You will lead a 20+ strong team and report to the Operations Manager, ensuring excellent service and a robust store presence.

You will train and develop your team, deliver Best Experience to customers, and ensure our Widest Range and Best Prices while coordinating with Merchandising, Store Leadership, and Health & Safety teams.