Department Manager — Lead 20+ in Retail Operations

Grafton Warehouse; Grafton; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Exclusive benefits

Parental leave 12 weeks

Festive gifts

Cafe discounts

Travel opportunities

Job summary

Bunnings is seeking a Department Manager to lead a 20+ strong team, driving daily operations, service levels and high‑volume stock management in a fast-paced specialist area.

You’ll work closely with Operations and Complex Managers to develop your team, train for Best Experience, and ensure our Widest Range and Best Prices while maintaining a safe, engaging workplace and strong supplier relationships.

Qualifications

• Experience leading teams in retail or high-volume customer-focused organisations.
• Proven ability to drive safety and wellbeing across teams.
• Ability to manage opening/closing store and weekend trade.

Responsibilities

• Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends.
• Build team capability on Best Experience and Safety Culture & Compliance. Including team engagement, performance management and recognition.
• Rostering and strategic planning for your team to deliver on our service promise. Driving department sales through strong merchandising & monitoring of key metrics.
• Action customer feedback to improve the end-to-end customer experience
• Own department stock accuracy including adjustments, replenishment discipline and loss prevention processes.

Skills

Team leadership

Retail experience

Safety culture

KPI awareness

Job description

Bunnings is seeking a Department Manager to lead a 20+ strong team, driving daily operations, service levels and high‑volume stock management in a fast-paced specialist area.

You’ll work closely with Operations and Complex Managers to develop your team, train for Best Experience, and ensure our Widest Range and Best Prices while maintaining a safe, engaging workplace and strong supplier relationships.