Retail Department Leader: Inspire Teams & Drive Sales

Officeworks Ltd; Darwin; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts across Officeworks,

Benefits program across entertainment,

Growing Families Policy

Employee wellbeing programs

Flexible public holidays policy

Learning and development programs

Job summary

Officeworks is seeking a Retail Department Leader (Coordinator) for our Stuart Park, Darwin store. You will lead from the front, delivering outstanding customer experiences, guiding your team with positivity and clear direction, and keeping the store performing at its best.

In this role you will mentor and train your team, drive sales targets and KPIs, ensure stock is well managed and shelves are inviting, and collaborate across departments to deliver a safe, visually compelling shopping

Qualifications

• Customer service excellence is essential.
• Strong leadership and mentoring abilities.
• Solid inventory management and stock control.
• Ability to train and develop retail staff.
• Commitment to safety and compliance.
• Collaborative mindset with other departments.

Responsibilities

• Lead and motivate the store team to achieve sales targets and KPIs.
• Deliver exceptional customer experiences and resolve issues effectively.
• Train, coach and develop team members to reach their potential.
• Maintain accurate stock levels and ensure timely replenishment.
• Present the store to a high standard, with safe, engaging displays.
• Collaborate across departments to ensure store success.

Job description

Officeworks is seeking a Retail Department Leader (Coordinator) for our Stuart Park, Darwin store. You will lead from the front, delivering outstanding customer experiences, guiding your team with positivity and clear direction, and keeping the store performing at its best.

In this role you will mentor and train your team, drive sales targets and KPIs, ensure stock is well managed and shelves are inviting, and collaborate across departments to deliver a safe, visually compelling shopping