Retail Coach: Service & Selling Leader - Elevate Teams

Nike Inc; Brisbane; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Generous employee discount

Uniform provided twice per year

Access to special release product

Birthday leave

Wellbeing program and tools

Job summary

Nike Inc. in Brisbane’s Airport DFO store is looking for a Coach - Service & Selling (2IC) to lead a diverse team, deliver outstanding customer service, and drive sales in a dynamic retail environment.

You will report to the Assistant Head Coach, develop people, coach performance, and foster an inclusive culture with employee discounts and benefits. This role emphasizes leadership, coaching, and a passion for sport and style.

Qualifications

• Your previous retail leadership experience, ideally focusing on service/sales, checkout, product and consumer metrics
• Exceptional written and verbal communication
• Time management and ability to think on the fly

Responsibilities

• Lead: ensure the team provide fantastic customer service.
• Coach: provide leadership, people development and feedback to elevate your department.
• Drive: assist the team to achieve targets and KPIs by unlocking their potential.
• Inspire: care about the team and, most importantly, have fun.

Job description

Nike Inc. in Brisbane’s Airport DFO store is looking for a Coach - Service & Selling (2IC) to lead a diverse team, deliver outstanding customer service, and drive sales in a dynamic retail environment.

You will report to the Assistant Head Coach, develop people, coach performance, and foster an inclusive culture with employee discounts and benefits. This role emphasizes leadership, coaching, and a passion for sport and style.