Assistant Head Coach/ Senior Retail Manager – Selling & Service, Nike Homebush

Nike Inc.; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Employee discount

Competitive salary

Uniform provided twice per year

Access to special release product

Birthday leaves

Wellbeing program and tools

Job summary

Nike Homebush is seeking an Assistant Head Coach/Senior Retail Manager to lead store operations, drive a service culture, and develop a high-performing team. You will partner with the Head Coach to ensure seamless store functions and an exceptional customer experience at Nike Homebush.

This role requires proven retail leadership, stock management, rostering, and coaching abilities, with a focus on achieving targets and delivering outstanding service in a dynamic environment.

Qualifications

• Experience leading a large team in retail.
• Experience across stock management, logistics, rostering, development and coaching.
• Strong strategic, problem-solving and influencing skills.
• Ability to manage multiple priorities in a busy environment.
• Strong written and verbal communication skills.
• Computer proficiency.

Responsibilities

• Drive a service culture that brings the Nike brand to life.
• Provide leadership, people development and feedback to elevate the team.
• Assist the team to achieve targets and KPIs by unlocking their potential.
• Care about the team and have fun!

Skills

Leadership

People development

Coaching

Strategic thinking

Communication

Team management

Job description

Assistant Head Coach/ Senior Retail Manager – Selling & Service, Nike Homebush

WHO WE ARE?

Nike isn’t just about outfitting athletes—it’s about pushing boundaries, chasing dreams, and redefining what’s possible. We seek bold thinkers, creators, and leaders who bring passion and energy to the game. At Nike Retail, you’re the face of the brand, delivering top-tier service and product expertise to a community that lives for sport and style. Ready to grow, innovate, and be part of something bigger? Let’s make it happen.

WHO ARE WE LOOKING FOR?

Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all.

In order to stay at the top of our game, we’re looking for a passionate and driven Assistant Head Coach who can help provide the kind of above-and-beyond service that inspires Nike fans for life!

WHAT WILL YOU WORK ON?

You’ll work in partnership with our Head Coach, to keep our store’s functions running seamlessly. In addition, you will create an environment in which your employees can excel personally and professionally. And, with a generous employee discount and impressive benefits, we’re pretty confident you’re going to love it here!

Reporting to the Head Coach, you will:

• Drive a service culture that brings the Nike brand to life
• Provide leadership, people development and feedback to elevate the team
• Assist the team to achieve targets and KPIs by unlocking their potential
• Care about the team and, most importantly, have fun!

WHAT YOU BRING:

• Your passion for the Nike brand
• Your experience leading a large team in retail, with experience across stock management, logistics, rostering, development, and coaching
• Your ability to build, lead and manage large, high-performing teams
• Your strong strategic, problem solving, and influencing skills
• Your ability to manage multiple priorities in a busy environment
• Your strong written and verbal communication skills
• Your computer proficiency

You will work with a dedicated and committed team of Athletes, Coaches and Senior Leaders who strive to provide a customer experience second to none!

WHAT’S IN IT FOR YOU?

• At Nike we believe in human potential. We will invest in you as a Leader and focus on your development

• Competitive salary and generous product discounts

• Full uniform provided twice per year

• Access to special release product

• Birthday leaves

• Wellbeing program and tools

Due to the nature of our rotating schedule, we can only consider candidates who are fully available without regular commitments on specific days.