Casual Retail Assistant

Poolwerx; City of Melbourne; On-site; AUD 42,000 - 52,000; Full time

Job summary

Poolwerx is seeking friendly Retail Assistants to join our Melbourne stores. You will deliver excellent customer service, provide water testing advice and recommend chemical and equipment solutions, and help with stock control and merchandising.

The role includes opening the store and handling cash, with up to 6 shifts per week including Saturdays in peak seasons. Previous retail experience is preferred, but our training program will equip you with the skills needed.

Qualifications

• Excellent customer service skills.
• Willingness to learn water testing and advise on chemical/equipment solutions.
• Ability to manage stock and assist with merchandising.
• Comfort with cash handling and opening/closing procedures.

Responsibilities

• Provide friendly, knowledgeable customer service in-store.
• Perform water testing and give product recommendations.
• Assist with stock control and in-store merchandising.
• Open store and handle cash accurately and securely.

Skills

Customer service

Water testing

Stock control

Merchandising

Cash handling

Team player

Problem solving

Job description

Poolwerx is one of Australia's most recognised, multi awarded and successful Pool and Spa care networks made up of retail stores and mobile vans. We are an innovative and customer centric business and have created a successful blueprint that powers our strong brand.

Our Retail Assistants are customer-service focused, energetic, and passionate individuals who work for a multi-award winning organisation.

The position involves up to 6 days a week as per business requirements, including Saturday work up to 2pm during summer (Oct- Mar). During winter months, up to 1 shift a week as required including Saturday work up to 1pm, as it is our quieter period.

Our training program provides our Retail Assistants with the necessary skills to complete their key responsibilities including:

• Customer service
• Water testing and advice for chemical & equipment solutions
• Stock control and merchandising
• Store opening and cash handling

Whilst previous retail experience is preferred, our training program will give you the skills required for the role. We invite all hard working and honest individuals to apply if you are:

• self-motivated and able to think on your feet/problem solve
• highly organised and able to work autonomously
• a positive team player with a ‘can do’ attitude

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