Retail Assistant Store Manager - Lead, Coach & Drive Sales

Telstra Corporation; Gladstone Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Store performance-related commission

30% off Telstra services

Telstra mobile and Sim card

Exclusive discounts and offers across

16 weeks paid parental leave for both/

Job summary

Telstra Corporation in Gladstone is hiring an Assistant Store Manager to support store operations, lead a retail team, and uphold service standards. This role offers growth opportunities and a dynamic, customer-focused environment.

The position involves overseeing induction, coaching, and ensuring targets are met, with the Store Manager as a key collaborator. A passion for leadership and exceptional communication is essential.

Qualifications

• Previous experience in a retail leadership or assistant management role.
• Ability to energise and drive a retail team to exceed sales targets and KPIs.
• Proven leadership to influence and build rapport with a diverse team.

Responsibilities

• Oversee the induction of new team members.
• Coach the store’s team to meet and exceed store targets.
• Help support your team with customer query escalations.
• Be the Store Manager’s right-hand person and step up when needed.
• Execute business initiatives to meet financial and customer KPIs.
• Lead from the front to motivate the team and foster a strong store culture.
• Organise the store floor and team work schedules to meet customer demand.

Skills

Retail leadership

Team management

Customer service

Communication

Job description

Telstra Corporation in Gladstone is hiring an Assistant Store Manager to support store operations, lead a retail team, and uphold service standards. This role offers growth opportunities and a dynamic, customer-focused environment.

The position involves overseeing induction, coaching, and ensuring targets are met, with the Store Manager as a key collaborator. A passion for leadership and exceptional communication is essential.