Retail Store Leader - Coach, Drive Sales & Growth

Telstra; Darwin; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Store commissions

Telstra discounts

16 weeks parental leave

Exclusive partner discounts

Job summary

Telstra Darwin is seeking an Assistant Store Manager to lead a retail team in a fast-paced store. You will mentor consultants, drive sales, and help deliver exceptional customer experiences while hitting store targets. The role requires hands-on leadership, strong communication, and the ability to coach and develop staff to perform at their best.

Join Telstra for a dynamic work environment with growth opportunities, flexible benefits, and a supportive team culture in a flagship Australian brand.

Qualifications

• Experience leading a retail team or assistant management role.
• Proven ability to coach and develop frontline staff.
• Track record of achieving sales targets and KPIs.

Responsibilities

• Oversee induction of new team members.
• Coach the team to meet and exceed store targets.
• Support the team with customer query escalations.
• Act as Store Manager when needed.
• Execute in-store business initiatives to meet financial metrics.
• Foster a positive store culture and energy.

Skills

Retail leadership

People development

Sales targets

Customer service

Job description

Telstra Darwin is seeking an Assistant Store Manager to lead a retail team in a fast-paced store. You will mentor consultants, drive sales, and help deliver exceptional customer experiences while hitting store targets. The role requires hands-on leadership, strong communication, and the ability to coach and develop staff to perform at their best.

Join Telstra for a dynamic work environment with growth opportunities, flexible benefits, and a supportive team culture in a flagship Australian brand.