Retail Assistant Store Manager

Kookai-c7736b3f; Sutherland Shire Council; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Quarterly clothing vouchers

Leadership training

Head office experience

Incentives and referrals

Project work opportunities

Job summary

KOOKAÏ is seeking an energetic Assistant Store Manager in Australia to help lead a dynamic retail team and deliver outstanding customer service. You will assist the Store Manager in daily operations, coaching staff, and driving KPI performance to boost store success.

You will have a passion for fashion and styling, strong communication, and a proactive mindset to develop a long-term career within KOOKAÏ. The role involves a Sunday- Thursday roster and opportunities for growth within the brand.

Qualifications

• Experience in retail leadership or assistant management.
• Strong communication and coaching abilities.
• Passion for fashion and styling.
• Ability to drive KPIs and manage store operations.

Responsibilities

• Co-leading a team to deliver an exceptional customer experience
• Styling customers
• Driving KPI’s
• Coaching and training
• Managing store administration and operations

Skills

Leadership

Coaching

Customer service

Communication

Training abilities

Job description

• Job Category Retail
• Employee Type Full Time

We are looking for a dynamic and passionate leader who delivers exceptional customer service, leads by example, works collaboratively and genuinely enjoys coaching and supporting others. At KOOKAÏ, our people are everything and while we are driven by a love for fashion and creating outstanding customer experiences, growing talent and supporting emerging fashion leaders is a key part of what we do.

Alongside the Store Manager, you will play a key role in shaping the customer experience and maintaining high standards across the store, working closely with a positive, motivated and friendly team. In this role, you will support the Store Manager in daily operations, help drive store success and contribute to creating an environment where your team can excel.

This exciting full-time opportunity (38 hours per week) offers a genuine pathway to a rewarding career in fashion. When you join KOOKAÏ, you will be welcomed into a brand that champions internal growth and career development. You will receive tailored training designed to elevate your leadership and further build on your capabilities and skillset, setting you up for success.

The Assistant Manager role is a highly rewarding and valuable step in a fashion career, with many of our past Assistant Managers progressing into Store Manager and Head Office positions. We prioritise succession planning and supporting our team in building meaningful, long-term careers in the fashion industry.

What you’ll be doing:

• Co-leading a team to deliver an exceptional customer experience
• Styling customers
• Driving KPI’s
• Coaching and training
• Managing store administration and operations

What we’d love from you:

• A passion for providing an exceptional customer service
• A love for fashion and styling
• Training abilities
• An empathetic and clear communicator
• High enthusiasm to learn and succeed
• Initiative and adaptability
• Motivational and organisational skills
• A desire to progress within the company

What you’ll love from us:

• Generous quarterly clothing vouchers
• Personalised training, including leadership and self-development
• Head office work experience opportunities
• Ongoing incentives and referral rewards
• Project work opportunities

Please note this includes a Sunday - Thursday roster.