Retail Assistant Store Manager

Lagardère AWPL; Adelaide; On-site; AUD 72,000 - 80,000; Full time

Benefits offered by this job

Parking

Dynamic Airport Environment

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

Employee Assistance Program

Job summary

Lagardère AWPL is seeking a confident Assistant Store Manager to lead our Adelaide Airport Duty-Free team. This role offers either full-time or part-time arrangements, with a customer-centric approach and opportunities to drive performance in a dynamic airport environment.

Join a large network of stores across Australia and New Zealand, where you’ll mentor staff, maintain high presentation standards, and deliver exceptional guest experiences daily.

Qualifications

• Experience in a similar leadership role in a high-energy retail environment.
• Proven ability to lead, motivate and coach a frontline team.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead from the front – be the go-to person for support and motivation.
• Deliver magical moments for customers with every interaction.
• Support the Store Manager in driving performance and team engagement.
• Set high standards in presentation and service – and walk the talk.
• Give meaningful feedback and coaching to help your team grow.
• Help create a respectful, connected team culture.
• Step up when needed – be confident managing store operations.

Skills

Leadership

Customer service

Communication

Team motivation

Flexibility

Job description

$72,000-$80,000 + super based on experience

At Lagardère AWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

We’re looking for a Full Time or Part Time Assistant Store Manager to join our Duty-Free sales team at Adelaide Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

*Willing to take someone who wants Part-Time that may have a side hustle or wants some extra flexibility!

What You’ll Do:

• Lead from the front – be the go-to person for support and motivation
• Deliver magical moments for customers with every interaction
• Support the Store Manager in driving performance and team engagement
• Set high standards in presentation and service – and walk the talk
• Give meaningful feedback and coaching to help your team grow
• Help create a respectful, connected team culture
• Step up when needed – be confident managing store operations

What We’re Looking For:

• Experience in a similar leadership role in a high-energy retail environment
• Strong communication skills and a natural ability to lead
• Confidence to take initiative and own your role
• A “hands-on” leader who thrives in a team setting
• Flexibility to work across rotating shifts (mornings, evenings, weekends & public holidays)
• Valid working rights & eligibility to obtain an Aviation Security ID Card

Benefits:

• Parking – Based on location we offer free/subsidised airport parking for our employees
• Dynamic Airport Environment – Work where no two days are the same
• Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
• Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
• Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
• Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

AtLagardèreAWPL,we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.