Retail Supervisors & Assistant Store Managers

Lagardere AWPL External Careers; Adelaide; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Career development

Paid parental leave

Employee referral program

Wellbeing leave

Dynamic airport environment

Job summary

LagardèreAWPL at Adelaide Airport is seeking a committed Team Leader in a full-time capacity who loves connecting with people and delivering memorable customer experiences.

You will guide and support your team to meet service and sales targets, while maintaining high visual standards and presenting premium duty free goods. Join a dynamic airport environment with opportunities for growth and development.

Qualifications

• Experience in a team leadership role within fast-paced retail or hospitality.
• Confident communicator and motivator with strong customer service passion.
• Ability to stay organised, focused and calm under pressure.
• Flexible availability including mornings, nights, weekends and holidays.
• Applicants must have valid working rights and ability to obtain an Aviation Security ID Card.

Responsibilities

• Deliver standout customer experiences – lead by example
• Guide and support your team to meet service and sales targets
• Maintain high visual merchandising and presentation standards
• Communicate clearly and respectfully with customers and team
• Bring accountability, reliability, and positivity to every shift

Skills

Team leadership

Customer service

Effective communicator

Organised and focused

Adaptability

Flexible availability

Security ID eligibility

Job description

Help lead the Way in Duty Free

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, New Zealand, and Noumea, we bring big brands to life in airports and travel hubs. Our dynamic team of 2,000+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!
Our Aelia Duty Free Store offers a premium shopping experience featuring a curated selection of luxury duty free goods, including perfumes, cosmetics, spirits, wines, gourmet foods, fashion accessories, electronics, and travel essentials.

The Role:

We’re looking for a committed and enthusiastic Team Leaders to join our retail family at Adelaide Airport in a Full-Time capacity. If you love connecting with people, creating memorable customer experiences, and inspiring others – this is your moment.

What You’ll Do:

• Deliver standout customer experiences – lead by example
• Guide and support your team to meet service and sales targets
• Maintain high visual merchandising and presentation standards
• Communicate clearly and respectfully with customers and team
• Bring accountability, reliability, and positivity to every shift

What We’re Looking For:

• Experience in a team leadership role within a fast-paced retail or hospitality setting
• Confident communicator and motivator
• A passion for customer service and making people feel welcome
• Ability to stay organised, focused, and cool under pressure
• A respectful and team-oriented attitude
• Flexible availability (early mornings, nights, weekends & holidays)
• Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

• Staff discounts – enjoy amazing deals across our stores!
• Career development – grow through our Better Together program
• Paid parental leave – because family comes first
• Employee referral program – bring a friend & get rewarded!
• Wellbeing leave & Employee Assistance Program – because YOU matter
• Work in a dynamic airport environment – where no two days the same!

We Value Diversity & Inclusion

At Lagardère AWPL, … etc.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.