Retail Assistant Showroom Manager

Independent Living Specialists; Sydney; On-site; AUD 58,000 - 60,000; Full time

Benefits offered by this job

Job security

Permanent full-time role

Birthday day off

Employee benefits and rewards

Work/life balance

Ongoing extensive training and coachin

Job summary

Independent Living Specialists is seeking a full-time Assistant Showroom Manager for the Box Hill showroom. The role emphasizes customer-centric service and driving sales while managing daily store operations and WHS compliance. You will balance transactions, review sales data, and follow up on deliveries with a focus on growing client relationships.

The position offers job security, a permanent full-time role, and opportunities for training within a supportive team environment in Australia.

Qualifications

• Experience in meeting KPI's, budgets and sales targets.
• Customer-centric mindset and excellent service etiquette.
• NDIS Worker Screening Check or willingness to obtain.
• Proof of Working Rights in Australia.

Responsibilities

• Opening and closing the store and balancing transactions.
• Preparing reports and reviewing sales data, open orders and quotes.
• Follow up on scheduled deliveries and liaise with customers.
• Engage new clients, contracts and marketing opportunities to meet targets.
• Assist customers with product information from mobility and home care items.
• Process quotes, orders and hire contracts efficiently.
• Drive relationships with customers and local businesses.
• Comply with WHS requirements at showroom level.

Skills

Microsoft Excel

Customer service

Sales focus

SAP experience

Microsoft Outlook

Tools

SAP

Job description

Job Description

Retail Assistant Showroom Manager Independent Living Specialists Williamstown, SA, AU

Job Description

$58,180 – $60,000 per year plus Superannuation

Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 retail stores, 15 warehouses and 800+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across retail, home care, hospital and pressure care, and configured mobility.

A unique opportunity exists for a Full-Time Assistant Showroom Manager at our Box Hill Showroom. You will have a customer-centric mindset, because at ILS we are all about the customer! You will be a self-motivated, creative thinker, and seek out new opportunities.

Your "New" Day to Day:

• Opening and closing the store and balancing transactions
• Preparing reports and review sales data, open orders and open quotes
• Follow up on scheduled deliveries for that day
• Actively seeking new clients, contracts and marketing opportunities to ensure your targets are achieved or exceeded
• Engaging incoming customers, assisting them with their questions and being able to convey the range of services that are available from the ILS Group.
• Respond to email inquiries and liaise with customers over the phone to fulfill requests.
• Providinginformation to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more...
• Processing quotes, orders and hire contracts efficiently
• Being the face of ILS in the local community and driving relationships with customers and other local businesses
• Following and managing all WHS requirements at a showroom level.

About You:

• You will have proficiency in Microsoft programs (Excel, Work, Outlook)
• You will have experience in meeting KPI's, budgets and sales targets
• You will have a customer-centricmindset, because at ILS we are all about the customer!
• You will have an understanding in managing customer expectations
• You will have excellent over the phone and face to face customer service etiquette.
• You will have excellent time management and prioritization skills
• You will bewell presented,professionalandcourteous
• You will havefantastic interpersonal skillsandlove connecting with peoplefrom all walks of life
• Have a gunainedesire to help otherswith your knowledge and abilities.
• You may have SAP experience, which ispreferable to have.
• You will be a self-motivated,creative thinker,able to problem solve and seek out new opportunities
• NDIS Worker Screening Check (or willingness to obtain)
• Proof of Working Rights in Australia

What's In It For You:

• Job security
• A permanent full-time role.
• A paid day off for your Birthday each year
• Employee benefits and rewards.
• Professional and supportive team environment.
• Work/life balance.
• Ongoing extensive training and coaching

ILS is an NDIS Provider and therefore all ILS Employees are required to provide proof of working rights in Australia and have or are wiling to obtain an NDIS Worker Screening Check.

Independent Living Specialists (ILS) is a leading Australian provider of Assistive Technology. At ILS, we aim to Redefine What's Possible with Assistive Technology.

From rental and sales to equipment servicing - we offer a comprehensive suite of options to ensure client needs are met today and supported tomorrow.

With over 60 showrooms and a team of over 40 Assistive Technology Professionals, we provide assistive technology with one goal in mind: to improve the social, physical and mental wellbeing of our clients as they move through life.

Independent Living Specialists (ILS) is a leading Australian provider of Assistive Technology. At ILS, we aim to Redefine What's Possible with Assistive Technology. Our complete mobility offering isn't just about products; it's about empowering clients with choices and expert support every step of the way.

From rental and sales to equipment servicing - we offer a comprehensive suite of options to ensure client needs are met today and supported tomorrow.

With over 60 showrooms and a team of over 40 Assistive Technology Professionals, we provide assistive technology with one goal in mind: to improve the social, physical and mental wellbeing of our clients as they move through life.