Retail Assistant - Overflow Charters Towers

Prices Plus; Townsville City; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

General Retail Award pay

Superannuation

Annual & Personal Leave

Staff discount

Employee Assistance Program (EAP)

On-the-job training

Job summary

Prices Plus is a family-owned Aussie variety retailer operating as Overflow and Prices Plus across Queensland and northern NSW. We are seeking an experienced retail assistant for our Charters Towers store, with flexible hours including weekends, to keep queues moving and ensure every customer feels valued.

You should be reliable, quick on your feet, with sound cash handling and computer skills, and able to balance speed with a warm, welcoming attitude on a busy shop floor.

Qualifications

• Experience in a fast-paced busy shop environment.
• Reliable with cash handling and POS operation.
• Able to use a computer and basic stock replenishment tasks.
• Customer-focused with a friendly approach.

Responsibilities

• Deliver fast, friendly service and handle queries.
• Operate the register and process sales, refunds, and exchanges.
• Unpack stock and replenish shelves quickly; keep presentation sharp.
• Set up promos, adjust floor layouts as directed.
• Support the Shift Supervisor and cover team needs.
• Keep the store clean, tidy and safe during peak times.
• Follow standard health and safety guidelines.

Skills

Retail experience

Cash handling

Computer literacy

Customer service

Reliability

Tools

POS system

Job description

Retail Assistant - Overflow Charters Towers

Prices Plus is a family-owned Aussie variety retailer with stores operating as Overflow and Prices Plus across Queensland and northern NSW. We’re big on our core values—people, our customers, accountability, community, and genuine relationships.

We’re on the hunt for an experienced retail assistant to join the team at our Charters Towers store. Whether you're after casual or part-time hours, our stores are fast-paced and high-volume. We need someone who knows the ropes, can hustle, keeps queues moving, and still manages to make every single customer feel like the most important person in the room.

The hours

• Shifts are spread across weekdays with occasional weekends (aligned with our standard store trading hours).
• Flexibility across a range of days and times is a must-have.

What you’ll be doing

• Delivering fast, friendly service, handling queries, and processing returns without missing a beat
• Operating the register, flying through sales, refunds, and exchanges on our POS system, and keeping checkouts moving
• Unpacking stock, hitting the floor to replenish shelves quickly, and keeping product presentation sharp
• Setting up new promos, sorting out ticketing, and adjusting floor layouts as directed
• Supporting the Shift Supervisor and pitching in wherever the team needs you most
• Keeping the store clean, tidy, and safe during peak trading times
• Following standard health and safety guidelines

About you

• You've got solid retail experience and know how to handle a busy shop floor
• You’re reliable, fast on your feet, and always show up on time for your shifts
• You have sound cash handling skills and know your way around a computer
• You have the initiative to spot what needs doing and crack on with it without needing constant direction
• You stay calm and practical under pressure, balancing speed with a warm, welcoming attitude
• You're physically up for a busy shift of being on your feet and lifting stock safely

The perks & conditions

• Paid under the General Retail Industry Award (including penalty rates and overtime where applicable)
• Superannuation for all employees, plus paid annual leave and personal/carer's leave for part-time team members
• Staff discount on in-store purchases
• Access to our Employee Assistance Program (EAP)
• On-the-job training covering stock, safety, and our store systems

Pre-employment checks will be tailored to the specific requirements of each role and may include, but are not limited to, medical assessments, drug and alcohol screening, and police background checks. The nature and extent of these checks will be determined based on the responsibilities and demands of the position and discuss in the next recruitment steps.

Company Overview

At Prices Plus our team members are at the heart of what we do. People are our greatest asset. We nurture, support and collaborate as a team, take pride in our work and inspire each other to be our best every day.