Retail Assistant Manager

Voyages Tourism Australia; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Discounted accommodation

Resort discounts

Relocation assistance up to $700

Staff pool access

Gym

Job summary

Ayers Rock Resort is seeking a Retail Assistant Manager to live and work onsite at Yulara, NT, near Uluru. You will lead the retail team, deliver exceptional customer service, and assist the Retail Manager in achieving sales budgets.

The role offers incentives such as discounted accommodation, resort discounts, a relocation assistance payment up to $700, access to staff pool, gym, and Residents Club, and opportunities for growth.

Qualifications

• Experience in a similar retail leadership role.
• Proven ability to lead and develop staff.
• Strong customer service and sales focus.

Responsibilities

• Assist Retail team with selling skills and merchandising to lift guest spend.
• Support daily management of staff to align with business plans.
• Help reconciliations of sales and takings and ensure correct reporting.
• Provide training and staff development.

Skills

Leadership

Conflict resolution

Guest service

Sales skills

Job description

An Epic Icon needs an Epic Icon!

Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Retail Assistant Manager to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.

We are seeking a self-motivated leader with strong conflict resolution skill and experience in a similar role to join our retail team. This role will see you providing quality retail service in an efficient and friendly manner, to always ensure the highest guest satisfaction, while assisting the Retail Manager in achieving sales and average guest spend budgets.

Key Duties

• To assist the Retail team in selling skills and merchandising, working with the Retail Manager lifting the average spend of guests and ensuring profit targets are met.
• Together with the Manager, assist with daily management of staff to ensure they are aligned to the short, medium term and long range plans of the business.
• Assist with management of the daily reconciliation of sales and takings ensuring correct reporting are adhered to.
• Provide training and assist in staff development.

The highlight of being a Retail Assistant Manager here is the opportunity to lead a team of motivated and hardworking individuals, while also providing exceptional customer service to the many visitors who come to the resort.

Our resort offers a range of attractive incentives to make your employment experience with us even better, such as discounted accommodation, competitive pay, resort discounts, delicious on-shift meals, and a relocation assistance payment of up to $700. In addition, you'll have access to our staff pool, gym, and Residents Club. When you're off the clock, take advantage of your free time to explore the Red Centre and enjoy unique and fulfilling experiences in unforgettable locations.

We're Committed to Your Growth

We are dedicated to helping you advance in your career while working with us. Our incentive and bonus program, which is accessible after a year of service, includes rental discounts, a $700 vacation bonus, and resort vouchers for your work anniversary. We also offer a variety of development opportunities and recognize high-achieving team members through attendance and performance incentives. Come join us on this exciting journey and be a part of something truly remarkable.

This isn't just a job. This is an experience that'll leave you with enough memories to last a lifetime.

• A National Criminal History Check is a mandatory step in the recruitment process.