Guest Activities & Touring Supervisor

Voyages Tourism Australia; Melbourne; Presencial; AUD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounted accommodation

Competitive pay

Resort discounts

Delicious on-shift meals

Relocation assistance up to $700

Staff pool access

Gym

Residents Club

Resumo da oferta

Ayers Rock Resort invites an experienced guest activities and tour supervisor to live and work onsite at Yulara, NT, just 20 minutes from Uluru. You will manage daily activity programs, coordinate tours, and support Indigenous programming while liaising with resort departments.

The role emphasizes professional conduct, strong customer service, and team leadership in a diverse guest environment, including adults, families and international visitors.

Qualificações

• Experience coordinating guest activities and tours.
• Ability to supervise a team in a resort setting.
• Strong communication and customer service skills.

Responsabilidades

• Oversee daily Guest Activities, Touring and Information Centre operations.
• Support Indigenous trainee development within the department.
• Ensure compliance with WHS, procedures and resort standards.

Conhecimentos

Driver's license

Descrição da oferta de emprego

An Epic Icon needs an Epic Team!

Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Guest Activities and Tour Supervisor to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.

We are seeking an experienced Tour Guide Supervisor who is passionate about culture and environment to join our Guest Activities team. This Supervisor role will assist in the daily running in arranging the continual flow of advertised guest activity programs, departmental operations, touring, assisting asset maintenance and principally incorporating Indigenous elements. Guest activities must appeal to a wide range of markets, including adults, families, international guests and speciality groups.

Key Duties

• Support the daily operation of Guest Activities, Touring and Tourist Information Centre services across Ayers Rock Resort
• Continued support of the Indigenous Trainees within the department
• Ensure compliance with operational procedures, WHS requirements and company standards across all touring and activity operations
• Set an example of professional behaviours, including presentation and conduct, for all team member to follow.
• To liaise with various Resort departments to achieve an organised and cohesive approach towards daily operations

*This role requires a Full Australian Driver's License*** preferred manual***

The Best Part

The highlight of being a Guest Activities and Tour Supervisor here is the opportunity to collaborate with and learn from these individuals, creating a truly unique and enriching work environment.

Our resort offers a range of attractive incentives to make your employment experience with us even better, such as discounted accommodation, competitive pay, resort discounts, delicious on-shift meals, and a relocation assistance payment of up to $700. In addition, you'll have access to our staff pool, gym, and Residents Club. When you're off the clock, take advantage of your free time to explore the Red Centre and enjoy unique and fulfilling experiences in unforgettable locations.

We're Committed to Your Growth

We are dedicated to helping you advance in your career while working with us. Our incentive and bonus program, which is accessible after a year of service, includes rental discounts, a $700 vacation bonus, and resort vouchers for your work anniversary. We also offer a variety of development opportunities and recognize high-achieving team members through attendance and performance incentives. Come join us on this exciting journey and be a part of something truly remarkable.

This isn't just a job. This is an experience that'll leave you with enough memories to last a lifetime.

• A National Criminal History Check is a mandatory step in the recruitment