Retail Assistant

Reece Group; Campbelltown; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Stable full time employment

Performance based bonuses

Paid annual leave, sick leave, and par

Continuous learning and development

Generous discounts

Reece Boost

Job summary

Reece Group in Campbelltown is seeking a customer-focused Trade Counter team member. You’ll assist engineers, project managers and tradespeople with product information, quotes, and deliveries, helping to keep the branch running smoothly.

Responsibilities include accurate order picking, stock control, and maintaining a safe, welcoming environment. A valid driver's licence is required; forklift licence is ideal but not essential.

Qualifications

• Customer service or front-line service experience preferred.
• Stock control and order picking experience helpful.
• Ability to learn systems and processes.

Responsibilities

• Provide customer service and information about products.
• Provide quotes in-person and over the phone.
• Undertake pick packing and stock control activities.
• Maintain a safe, organized, welcoming branch environment.
• Make deliveries to customers using a company vehicle.

Job description

We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located across 900+ branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it’s a small fridge or walk-in unit, we help fridgies to keep it cool.

About the role

As part of the Trade Counter team in Campbelltown, you’ll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly.

A typical day involves:

Providing customer service and information about products.

Providing quotes both in-person and over the phone.

Undertaking pick packing and stock control activities.

Maintaining a safe, organised, and welcoming branch environment.

Make deliveries to customers using a company vehicle.

Continue upskilling with tailored on-the-job training initiatives.

We’d love to hear from you:

We're looking for people with career potential and a growth mindset.

Previous experience in customer service and enjoys helping people both in person and over the phone.

Accurately pick orders, maintain shop floor displays and ensure information provided is accurate.

Tech-savvy and adaptable to learn new systems.

Holds a clean, valid driver’s licence. Valid Forklift licence is ideal but not essential.

Wants to develop their career - either locally, within our broader network or head office!

Our perks and benefits:

Stable full time employment.

Performance based bonuses.

Paid annual leave, sick leave, and parental leave

Continuous learning and development programs to support your career goals.

Generous discounts for those looking to renovate their home.

Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more.

Reece Group

We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.