Retail Trade Assistant

Reece Group; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Performance bonus

Paid annual leave

Learning & development programs

Staff discounts for bathroom/kitchen

Reece Boost

Paid parental leave

Job summary

Actrol, part of the Reece Group, is recruiting for a Trade Counter team member in Alexandria. You’ll support engineers, project managers and tradespeople by helping them access products and keeping the branch running smoothly.

In a typical day you’ll provide customer service and product information, prepare quotes in person and over the phone, handle pick packing and stock control, maintain a tidy and safe workspace, and make occasional deliveries using a company vehicle.

Qualifications

• Experience in retail sales or customer service.
• Ability to pick orders and maintain shop displays.
• Comfort with using computers and learning new systems.
• Hold a clean valid driver’s licence and be willing to work varied shifts including weekends.

Responsibilities

• Provide customer service and information about products.
• Provide quotes both in person and over the phone.
• Undertaking pick packing and stock control activities.
• Help keep the branch tidy and safe.
• Make occasional deliveries to customers using a company vehicle.

Skills

Retail sales / customer service

Stock control

Order picking

Computers / learn systems

Driver's license

Tools

POS system

Job description

We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located across 900+ branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it’s a small fridge or walk-in unit, we help fridgies to keep it cool.

About the role

As part of the Trade Counter team in Alexandria, you’ll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly.

A typical day will involve:

Providing customer service and information about products

Providing quotes both in person and over the phone

Undertaking pick packing and stock control activities

Helping keep the branch tidy and safe

Making occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone

Can pick orders, maintain shop floor displays and ensure information provided is accurate

Can use a computer and is happy to learn new systems

Has a clean valid driver’s licence and is open to working various shifts, including weekends

Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

Performance based bonuses

Paid annual leave

Continuous learning and development programs to support your career goals

Generous discounts for those looking to renovate their bathroom or kitchen

Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more

Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.