Retail Assistant

Lagardère AWPL; Cairns Regional; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Parking – Based on location we offer

Dynamic Airport Environment – Work où/

Staff Discounts – Get exclusive

Career Development – Upskill & grow

Paid Parental Leave – Up to 18 weeks

Employee Referral Program – Rewards &年

Wellbeing Leave – Paid wellbeing day

Employee Assistance Program - TELUS

Job summary

LagardèreAWPL at Cairns Airport is seeking Casual Retail Assistants for our Relay store. You’ll deliver outstanding customer service, help customers with recommendations, and keep shelves stocked in a fast-paced travel environment.

Availability for at least 2-3 days per week is required, with early mornings and late shifts (4:30 AM starts, 10:00 PM closes). You’ll receive training, staff discounts, and access to wellbeing and parental leave benefits.

Qualifications

• Passion for customer service & sales
• Confident communicator with a positive attitude
• Well-groomed & professionally presented
• Retail experience? Great! But not essential—we’ll train you
• Flexible availability (early mornings, nights, weekends & holidays)
• Valid working rights & ability to obtain an Aviation Security ID Card

Responsibilities

• Deliver outstanding customer service & expert product recommendations
• Stay ahead of trends with ongoing professional training
• Keep the store looking vibrant & well-stocked
• Process transactions smoothly & efficiently
• Assist customers with queries in a friendly, professional manner

Skills

customer service

sales

confident communicator

presentation

flexible availability

Aviation Security ID Card

Job description

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

Our Relay store offers a range of endless selection of in-flight reading options, from the latest newspapers, business, sports, or lifestyle magazines, or a new novel to sink your teeth in to. The latest range of best selling books are always circulating in Relay, ready for you to pick up before your flight. Looking to upgrade your tech before boarding? Relay features a mix of tech-accessories from headphones, chargers and other gadgets to help you cure your boredom. Finally, grab some snacks or drinks to curb any in-flight hunger that might pop up with Relay's wide range of treats.

We’re looking for Casual Retail Assistants to join our team at Cairns Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

*Available for at least 2-3 days per week

*Availability for both early mornings/late-night shifts would be a big bonus! (4:30AM starts, store closes 10:00PM)

What You’ll Do:

• Deliver outstanding customer service & expert product recommendations
• Stay ahead of trends with ongoing professional training
• Keep the store looking vibrant & well-stocked
• Process transactions smoothly & efficiently
• Assist customers with queries in a friendly, professional manner

What We’re Looking For:

• Passion for customer service & sales
• Confident communicator with a positive attitude
• Well-groomed & professionally presented
• Retail experience? Great! But not essential—we’ll train you!
• Flexible availability (early mornings, nights, weekends & holidays)
• Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

• Parking – Based on location we offer free/subsidised airport parking for our employees
• Dynamic Airport Environment – Work where no two days are the same
• Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
• Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
• Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
• Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.