Retail Assistant

Lagardere Travel Retail; Cairns Regional; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Parking

Dynamic Airport Environment

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

Employee Assistance Program

Job summary

LagardèreAWPL is seeking Casual Retail Assistants for Cairns Airport to deliver outstanding customer service and expert product recommendations in a fast-paced, travel retail environment. You will engage with customers, process transactions, and help maintain a vibrant store atmosphere across morning and night shifts.

Ideal candidates have passion for fashion and customer service, are well-groomed, and can work weekends and holidays. Aviation security IDs may be required.

Qualifications

• Retail experience preferred, especially in clothing environments.
• Flexible availability including mornings, nights, weekends, and holidays.
• Confident communicator with a positive attitude.
• Well-groomed and professionally presented.

Responsibilities

• Deliver outstanding customer service and product recommendations.
• Assist customers with queries in a friendly, professional manner.
• Process transactions smoothly and efficiently.
• Keep the store vibrant, well-stocked and visually appealing.
• Provide expert product knowledge and drive sales.

Skills

Customer service

Sales

Fashion

Strong communication

Tools

POS system

Job description

Love Retail? Join Our Team

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

The Edit at Cairns Airport is home to a range of beautifully designed clothing, footwear, jewellery, and travel necessities to elevate your everyday look. Stocking a range of luxury yet affordable brands that you can’t find anywhere else in Cairns. Be sure to stop in store before your flight and chat to the friendly team for expert advice and a personalised service that will make your shopping experience fun, easy and memorable.

We’re looking for Casual Retail Assistants to join our team at Cairns Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

Great availability across a mixture of mornings/nights and weekends prioritised!

What You’ll Do:

• Deliver outstanding customer service & expert product recommendations
• Stay ahead of trends with ongoing professional training
• Keep the store looking vibrant & well-stocked
• Process transactions smoothly & efficiently
• Assist customers with queries in a friendly, professional manner

What We’re Looking For:

• Passion for fashion, customer service & sales
• Confident communicator with a positive attitude
• Well-groomed & professionally presented
• Retail experience preferably in a clothing environment
• Flexible availability (early mornings, nights, weekends & holidays)
• Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

• Parking – Based on location we offer free/subsidised airport parking for our employees
• Dynamic Airport Environment – Work where no two days are the same
• Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
• Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
• Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
• Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.