Restoration & Insurance Repair Project Manager

Unique Building Services Pty Ltd; Brisbane; On-site; AUD 70,000 - 95,000; Full time

Job summary

Unique Building Services Pty Ltd in Brisbane seeks a Restoration Project Manager to lead residential insurance reinstatement projects, specialising in escape of liquid and water damage. You will collaborate with insurers, clients, trades and internal teams to oversee assessments through completion, ensuring safety, efficiency and top quality outcomes.

The role emphasizes strong stakeholder communication, proactive updates, and adherence to insurer guidelines.

Qualifications

• Minimum 2+ years' experience in residential and/or insurance building.
• Knowledge of insurance procedures and policies is advantageous.
• IICRC qualifications are strongly desirable.
• Understanding of building codes, regulations, and industry benchmarks.
• Strong people management and exceptional customer service skills.
• Competence in computer operations and administrative/time management skills.
• Excellent communication and stakeholder management skills.

Responsibilities

• Manage remediation and mitigation projects, ensuring on-time, on-budget delivery in line with insurer guidelines and legislative requirements.
• Coordinate with restorers, hygienists, trades, and internal teams to track progress.
• Maintain strong relationships with property owners, insurers, and stakeholders with clear, proactive updates.
• Deliver excellent customer service by managing expectations and addressing concerns, including escalations.
• Oversee end-to-end project delivery including validating scopes, scheduling, resources, trade supervision, QA, WHS compliance, and revenue forecasting.
• Handle project administration: site access, sign-offs, payments, and documentation.
• Mentor other project managers and participate in insurer-required training sessions.

Skills

Residential/insurance building

IICRC qualifications

Building codes knowledge

People management

Communication skills

Education

Certificate IV in Building & Construction

Job description

Unique Building Services Pty Ltd in Brisbane seeks a Restoration Project Manager to lead residential insurance reinstatement projects, specialising in escape of liquid and water damage. You will collaborate with insurers, clients, trades and internal teams to oversee assessments through completion, ensuring safety, efficiency and top quality outcomes.

The role emphasizes strong stakeholder communication, proactive updates, and adherence to insurer guidelines.