Restaurant Supervisor

The San Telmo Group; City of Melbourne; On-site; AUD 90,000 - 100,000; Full time

Benefits offered by this job

40% staff discounts across venues

Staff meals on the house

Leadership training and development

Performance reviews and development

Job summary

Pastuso, part of The San Telmo Group, is seeking a Full-Time Restaurant Supervisor in Melbourne. You will lead the Front of House team during busy service periods and ensure high standards of hospitality are consistently met.

Join a renowned hospitality group and drive guest experiences, coaching staff and coordinating with FOH and kitchen teams to deliver smooth, successful services. Opportunities for growth within the group are available.

Qualifications

• Previous experience as a Restaurant Supervisor or similar leadership role in a busy restaurant.
• Strong leadership, communication and organisational skills.
• Passion for food, drinks and hospitality.

Responsibilities

• Lead the FOH team through busy services, setting the pace and maintaining high hospitality standards.
• Coach and develop team members via real-time feedback and training.
• Manage guest experience and collaborate with leadership, FOH and kitchen teams to deliver smooth services.

Skills

Leadership

Communication

Organisational skills

Food & wine knowledge

Hospitality passion

Job description

Located in the heart of Melbourne's CBD, Pastuso is a vibrant Peruvian restaurant celebrating the diverse flavours, traditions and energy of Peru. Our menu showcases premium Australian produce through bold Peruvian flavours and techniques, delivered in a lively, fast-paced dining environment.

Who We Are

By joining Pastuso, you become part of The San Telmo Group - one of Melbourne's established independent hospitality groups. Founded in 2011, the Group operates six unique venues across Melbourne and Brisbane: San Telmo, Palermo, Asado, Pastuso, Robata and San Telmo Brisbane.

We believe exceptional hospitality starts with exceptional people. That's why we invest heavily in training, development and internal promotion, creating genuine opportunities for our team to build long-term careers in hospitality. One of our current Directors started with us as a Kitchen Hand - that is the kind of growth we create!

Position Available

Full-Time Restaurant Supervisor

• $90K-$100K estimated earnings (i.e. salary, tips & bonuses) + superannuation!

Your Day-to-Day Will Include

Leading the FOH team through busy services, setting the pace and ensuring consistently high standards of hospitality

Coaching and developing team members through real-time feedback, training and ongoing support

Managing the guest experience and working closely with the wider leadership, FOH and kitchen teams to deliver smooth, successful services

The Benefits

Genuine 38-40 hour working weeks, with overtime paid when you work beyond 42 hours

Permanent full-time role - stable employment + access to paid leave

40% staff discounts across all San Telmo Group venues

Delicious staff meals on the house, enjoyed side-by-side with a wonderful team

Structured leadership training and ongoing development

Regular appraisals and development plan reviews, so you'll always know how you're tracking and you can give us feedback on how we're doing!

Genuine opportunities to progress into Assistant Restaurant Manager, Restaurant Manager and beyond

Opportunities to deepen your knowledge of Peruvian cuisine, pisco, wine and premium hospitality

Be part of an established hospitality group with six unique venues across Melbourne and Brisbane

What We're Looking For

Previous experience as a Restaurant Supervisor, Senior Waiter or similar leadership role within a busy restaurant environment

Strong leadership, communication and organisational skills, with the confidence to lead a team through fast-paced services

Strong food, wine and service knowledge, with a genuine passion for developing people and delivering exceptional hospitality

Who You Are

A natural leader who enjoys supporting, coaching and developing others

Passionate about food, drinks and genuine hospitality

Warm, engaging and confident with both guests and your team

Calm, organized and decisive during busy services

A strong communicator who works effectively across front and back of house

Professional, reliable and committed to maintaining high standards

Ambitious and keen to continue developing your hospitality leadership career