Restaurant Operations Lead — Hospitality & Food Service

Tapari Momo; Sydney; On-site; AUD 80,000 - 82,000; Full time

Job summary

Tapari Momo in Granville, NSW, is seeking a Fast Food Manager to oversee daily operations, lead staff, ensure service excellence and food safety compliance. You will recruit, train and supervise teams, monitor standards, and drive local growth initiatives in a busy casual dining environment.

The role requires a Diploma in Management or Business (or equivalent experience), hands-on leadership, and a strong customer-focused mindset.

Qualifications

• Mandatory Diploma in Management, Business or equivalent industry experience.
• Hands-on, customer-focused leadership with ability to drive growth.
• Experience managing fast-paced casual dining operations.

Responsibilities

• Oversee daily operations to ensure efficient service delivery.
• Monitor food preparation and presentation to maintain standards.
• Ensure compliance with Australian food safety, health and hygiene regulations.
• Recruit, train and supervise staff; foster a positive work environment.
• Monitor staff performance and provide ongoing feedback and development.
• Handle customer inquiries, feedback and complaints professionally.
• Manage inventory, stock control and ordering processes.
• Maintain supplier relationships for cost efficiency and quality.
• Analyse and manage food and labour costs to meet targets.
• Track sales, control expenses and optimise profitability.
• Maintain records of sales, expenses and operational data.
• Develop and execute local marketing initiatives and promotions.
• Identify opportunities to increase footfall and brand visibility.

Skills

Staff management

Customer focus

Operational excellence

Cost control

Education

Diploma in Management or Business

Job description

Tapari Momo in Granville, NSW, is seeking a Fast Food Manager to oversee daily operations, lead staff, ensure service excellence and food safety compliance. You will recruit, train and supervise teams, monitor standards, and drive local growth initiatives in a busy casual dining environment.

The role requires a Diploma in Management or Business (or equivalent experience), hands-on leadership, and a strong customer-focused mindset.