Restaurant Operations Lead - Fast Food Manager

c & s family investments pty ltd; North Canberra; On-site; AUD 60,000 - 76,000; Full time

Job summary

c & s family investments pty ltd – Braddon ACT is seeking an experienced and reliable Fast Food Manager to oversee daily operations at our McDonald’s restaurant in Braddon. You will lead the team, maintain food quality and service standards, and manage staffing, stock and operating costs to support an efficient and welcoming restaurant.

The role requires strong leadership, rostering, training and performance coaching, and the ability to work during busy periods, evenings, weekends and public

Qualifications

• At least one year of experience in fast food, restaurant or hospitality management.
• A relevant qualification in hospitality, business or management.
• Strong leadership, communication, organisation and customer service skills.
• Sound knowledge of food safety, stock control, cash handling and operating costs.
• Ability to work rotating rosters including evenings, weekends and public holidays.

Responsibilities

• Plan and manage daily restaurant operations, including food preparation and service.
• Prepare staff rosters, allocate duties and monitor staffing levels.
• Assist with recruitment, induction, training and performance management.
• Monitor food preparation, cooking and holding times against standards.
• Implement food safety, hygiene and workplace safety procedures and maintain records.
• Order supplies, check deliveries and manage inventory and waste control.
• Review sales, labour costs and stock usage and take action to meet targets.
• Oversee cash handling, till reconciliation, banking and daily financial reporting.
• Resolve customer enquiries and complaints promptly and professionally.
• Coordinate promotions and support counter, drive-through and delivery operations.
• Maintain operational records and report to the owner or senior management.

Skills

Leadership

Communication

Organisation

Customer service

Food safety

Education

Hospitality/Management qualification

Job description

c & s family investments pty ltd – Braddon ACT is seeking an experienced and reliable Fast Food Manager to oversee daily operations at our McDonald’s restaurant in Braddon. You will lead the team, maintain food quality and service standards, and manage staffing, stock and operating costs to support an efficient and welcoming restaurant.

The role requires strong leadership, rostering, training and performance coaching, and the ability to work during busy periods, evenings, weekends and public