Retail Manager

BisLinks; Canberra; On-site; AUD 72,000 - 88,000; Full time

Job summary

Bahia Family Restaurants, a McDonald’s franchise, is seeking multiple full-time Retail Managers for our Canberra stores (Belconnen, Weston, Molonglo Valley, Gungahlin, Charnwood, Kippax). Roles require availability across all day parts in a fast-paced, 24/7 environment and flexible scheduling.

Ideal candidates hold an Associate degree or higher or have three years of relevant full-time experience, with duties covering store operations, budgeting, customer service and staff management.

Qualifications

• Associate-Degree, Advanced Diploma or Diploma and one year full-time relevant work experience; OR
• Three years of full-time work experience.

Responsibilities

• Oversee day-to-day store operations and ensure service standards are met.
• Manage inventory including stock levels and ordering.
• Prepare and manage budgets, track expenses and liaise with senior management on financial goals.
• Provide excellent customer service including addressing inquiries and complaints.
• Ensure compliance with Workplace Health and Safety policies and relevant laws.
• Select, train and supervise staff; upskill where needed.

Skills

Customer service

Staff management

Operational leadership

Education

Associate degree

Advanced Diploma

Diploma

Job description

Bahia Family Restaurants is a McDonald’s franchise.

Given the needs of the business, we are seeking to fill multiple full-time Retail Manager positions within our stores.

We have positions available within our organisation at: McDonald’s Belconnen, Weston, Molonglo Valley, Gungahlin, Charnwood and Kippax ACT.

As an employer of choice, working with us means taking pride and having fun along the way, while growing and developing your career in a dynamic and supportive environment.

As a high paced 24-hour, 7 day a week business, availability across all day parts is required. Flexible scheduling is required for the need of the business.

The duties and responsibilities of the Retail Manager position include:

• Overseeing the overall day-to-day operations of the store and ensuring service standards are met.
• Inventory management including overseeing stock levels and ordering
• Preparing and managing budgets, tracking expenses and liaising with senior management re. financial goals of the business.
• Providing excellent customer service including tending to customer inquiries and complaints.
• Ensuring the business complies with relevant laws, including Workplace Health and Safety policies.
• Selecting, training and supervision / upskilling of staff.

The successful candidate will have the following:

• Associate-Degree, Advanced Diploma or Diploma and one (1) year full-time relevant work experience; OR
• Three (3) years of full-time work experience.

A base salary of $80,000.00 (per annum, plus superannuation) will be offered to the successful candidate.

The successful candidate must also be passionate, proactive and have an eye for detail.