Fast Food Manager

c & s family investments pty ltd; North Canberra; On-site; AUD 60,000 - 76,000; Full time

Job summary

c & s family investments pty ltd – Braddon ACT is seeking an experienced and reliable Fast Food Manager to oversee daily operations at our McDonald’s restaurant in Braddon. You will lead the team, maintain food quality and service standards, and manage staffing, stock and operating costs to support an efficient and welcoming restaurant.

The role requires strong leadership, rostering, training and performance coaching, and the ability to work during busy periods, evenings, weekends and public

Qualifications

• At least one year of experience in fast food, restaurant or hospitality management.
• A relevant qualification in hospitality, business or management.
• Strong leadership, communication, organisation and customer service skills.
• Sound knowledge of food safety, stock control, cash handling and operating costs.
• Ability to work rotating rosters including evenings, weekends and public holidays.

Responsibilities

• Plan and manage daily restaurant operations, including food preparation and service.
• Prepare staff rosters, allocate duties and monitor staffing levels.
• Assist with recruitment, induction, training and performance management.
• Monitor food preparation, cooking and holding times against standards.
• Implement food safety, hygiene and workplace safety procedures and maintain records.
• Order supplies, check deliveries and manage inventory and waste control.
• Review sales, labour costs and stock usage and take action to meet targets.
• Oversee cash handling, till reconciliation, banking and daily financial reporting.
• Resolve customer enquiries and complaints promptly and professionally.
• Coordinate promotions and support counter, drive-through and delivery operations.
• Maintain operational records and report to the owner or senior management.

Skills

Leadership

Communication

Organisation

Customer service

Food safety

Education

Hospitality/Management qualification

Job description

c & s family investments pty ltd – Braddon ACT

We are seeking an experienced and reliable Fast Food Manager to oversee daily operations at our McDonald’s restaurant in Braddon. You will lead the team, maintain food quality and service standards, and manage staffing, stock and operating costs to support an efficient and welcoming restaurant.

Key responsibilities

• Plan and manage daily restaurant operations, including food preparation, customer service and shift handovers.
• Prepare staff rosters, allocate duties and monitor staffing levels to meet service demand and labour budgets.
• Assist with recruitment, induction, training and performance management, and coach staff during service.
• Monitor food preparation, cooking and holding times, portion control and presentation against restaurant standards.
• Implement food safety, hygiene, cleaning and workplace safety procedures and maintain required records.
• Order supplies, check deliveries, monitor inventory and ensure correct storage, stock rotation and waste control.
• Review sales, labour costs and stock usage, and take action to meet agreed operational targets.
• Oversee cash handling, till reconciliation, banking and daily financial reporting.
• Resolve customer enquiries and complaints promptly and professionally.
• Arrange equipment maintenance and report faults to maintain safe and reliable operations.
• Coordinate promotions and support counter, drive through and delivery operations where applicable.
• Maintain operational records and report staffing, maintenance and performance matters to the restaurant owner or senior management.

About you

• At least one year of relevant experience in fast food, restaurant or hospitality management.
• A relevant qualification in hospitality, business or management.
• Strong leadership, communication, organisation and customer service skills.
• Sound knowledge of food safety, stock control, cash handling and operating costs.
• Ability to work effectively during busy service periods and on a rotating roster, including evenings, weekends and public holidays.