Restaurant Manager - Tighes Hill

Hungry Jack's Pty Ltd; Newcastle; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Management bonus program

On‑job training

Leadership training

Career progression

Staff discounts via Jackpot platform

Nationally accredited qualifications

Job summary

Hungry Jack’s in Newcastle, NSW, is seeking a Restaurant Manager who will bring our Guest Obsessed value to life, delivering outstanding quality and service to guests every day. You will lead a high‑performing team in a busy, high‑volume environment, driving profitability, people development and guest satisfaction.

You’ll champion safety through our Work Safe, Home Safe strategy, mentor staff, and contribute to business planning to grow the Hungry Jack’s brand.

Qualifications

• Retail or hospitality experience.
• Guest Obsessed mindset.
• Values aligned to Guest Obsessed, People Power, Make a Difference, Stronger Together and Growth Mindset.
• High level of energy and a sense of urgency.
• A passion for training, coaching and mentoring team members to success.
• Full-time availability and flexibility to work a mix of days, nights and weekends to support restaurant operations.

Responsibilities

• Lead a team in a busy, high-volume restaurant to deliver guest obsession.
• Create a high-performance culture focusing on profitability, people and guest satisfaction.
• Champion Work Safe, Home Safe by curating a safe working environment.
• Build the Hungry Jack’s brand via effective business planning.

Job description

The Careers are Better at Hungry Jack's! In your new role as Restaurant Manager, you will be responsible for bringing our value of “Guest Obsessed” to life, delivering outstanding quality and service to our guests every day. You truly believe in harnessing “People Power”, leading your team to success in a busy, high-volume environment where no two days are the same, including: Creating a high-performance culture in your restaurant, from financial profitability (P&L), to people, to guest satisfaction. Leading from the front, championing change and ensuring your people are motivated to contribute to your restaurant’s success. Supporting our Work Safe, Home Safe strategy, by curating a safe working environment for your team and restaurant. Building the Hungry Jack’s brand via effective business planning.

What’s great about working at Hungry Jack’s? We offer:

• A management bonus program and competitive pay that directly rewards your hard work – the better your restaurant performs, the more you earn!
• On‑job training to get you up to speed.
• Extensive leadership and succession training for you to build your career.
• Established career pathways for internal promotion across our growing network of restaurants.
• Amazing staff discounts through our benefits platform, Jackpot.
• Opportunities to complete nationally accredited qualifications in retail.

We’re looking for someone who has:

• Retail or hospitality experience.
• A “Guest Obsessed” mindset.
• Values that are aligned to ours: Guest Obsessed, People Power, Make a Difference, Stronger Together and Growth Mindset.
• High level of energy and a sense of urgency.
• A passion for training, coaching and mentoring team members to success.
• Full time availability and flexibility to work a mix of days, nights and weekends to support our restaurant operations.

If you are successful in securing this position, you will be required to provide a National Police Check. Please note that people with criminal records are not automatically barred from applying for this position, and each application will be considered on its merits.

At Hungry Jack’s, we’re committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, the Burgers are Better when we all belong.

Give Back At Hungry Jack’s we don’t just want to make our customers happy. We also want to give something back to the community that supports us. So be a part of something bigger, like make-a-wish, sports and community event sponsorships and volunteering.

Flexibility With over 420+ restaurants in Australia, chances are you’re not far from a Hungry Jack’s in Australia. And the hours we offer range from casual, part-time or full-time, varying from early morning to late at night. So you can balance it with sports, and school commitments – and a hectic social life, of course!

Be Rewarded Hungry Jack’s staff perks include staff food discounts, service recognition, access to employee assistance programs and heaps of workplace flexibility.