Restaurant Manager

MOUNT ISA PTY LTD; Mount Isa City; On-site; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Management bonus

On‑job training

Leadership training

Career progression

Staff discounts

National qualifications in retail

Job summary

Hungry Jack’s in Mount Isa, Australia, is seeking a Restaurant Manager to lead a busy, high-volume operation. You will foster a Guest Obsessed culture, drive profitability, coach and mentor your team, and ensure guest satisfaction through strong leadership and hands-on approach.

The role requires full-time availability, flexibility across days, nights and weekends, and a commitment to safety and brand standards. A National Police Check may be required as part of the application process.

Qualifications

• Retail or hospitality experience.
• A “Guest Obsessed” mindset.
• Values aligned to ours: Guest Obsessed, People Power, Make a Difference, Stronger Together and Growth Mindset.
• High level of energy and a sense of urgency.
• A passion for training, coaching and mentoring team members to success.
• Full time availability and flexibility to work a mix of days, nights and weekends to support our restaurant operations.

Responsibilities

• Create a high-performance culture in the restaurant, from profit and loss to people to guest satisfaction.
• Lead from the front, champion change and motivate your team for success.
• Support Work Safe, Home Safe by maintaining a safe working environment.
• Build the Hungry Jack’s brand via effective business planning.

Skills

Guest obsession

Leadership

Coaching

Mentoring

Customer service

Job description

The Careers are Better at Hungry Jack's! In your new role as Restaurant Manager, you will be responsible for bringing our value of “Guest Obsessed” to life, delivering outstanding quality and service to our guests every day. You truly believe in harnessing “People Power”, leading your team to success in a busy, high-volume environment where no two days are the same, including: Creating a high-performance culture in your restaurant, from financial profitability (P&L), to people, to guest satisfaction. Leading from the front, championing change and ensuring your people are motivated to contribute to your restaurant’s success. Supporting our Work Safe, Home Safe strategy, by curating a safe working environment for your team and restaurant. Building the Hungry Jack’s brand via effective business planning.

What’s great about working at Hungry Jack’s? We offer:

• A management bonus program and competitive pay that directly rewards your hard work – the better your restaurant performs, the more you earn!
• On‑job training to get you up to speed.
• Extensive leadership and succession training for you to build your career.
• Established career pathways for internal promotion across our growing network of restaurants.
• Amazing staff discounts through our benefits platform, Jackpot.
• Opportunities to complete nationally accredited qualifications in retail.

We’re looking for someone who has:

• Retail or hospitality experience.
• A “Guest Obsessed” mindset.
• Values that are aligned to ours: Guest Obsessed, People Power, Make a Difference, Stronger Together and Growth Mindset.
• High level of energy and a sense of urgency.
• A passion for training, coaching and mentoring team members to success.
• Full time availability and flexibility to work a mix of days, nights and weekends to support our restaurant operations.

If you are successful in securing this position, you will be required to provide a National Police Check. Please note that people with criminal records are not automatically barred from applying for this position, and each application will be considered on its merits.

At Hungry Jack’s, we’re committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, the Burgers are Better when we all belong.

Give Back At Hungry Jack’s we don’t just want to make our customers happy. We also want to give something back to the community that supports us. So be a part of something bigger, like make-a-wish, sports and community event sponsorships and volunteering.

Flexibility With over 420+ restaurants in Australia, chances are you’re not far from a Hungry Jack’s in Australia. And the hours we offer range from casual, part-time or full-time, varying from early morning to late at night. So you can balance it with sports, and school commitments – and a hectic social life, of course!

Be Rewarded Hungry Jack’s staff perks include staff food discounts, service recognition, access to employee assistance programs and heaps of workplace flexibility.