Restaurant Manager - Lead Guest Experience in Melbourne

Lucas Restaurants; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Job summary

Maison Bâtard in Melbourne's CBD is seeking an experienced Restaurant Manager to lead the front-of-house team at a prestigious, four-level venue. You will shape guest experiences, mentor staff, and drive daily operations in a high-profile setting.

This role offers growth within Lucas Collective, a founder-owned hospitality group behind Chin Chin, Kisume, and more, with a culture that rewards talent and supports on-floor and digital training initiatives.

Qualifications

• Proven leadership in a premium venue
• Strong guest service focus and standards
• Experience coaching and mentoring FOH staff
• Able to manage operational tasks and maintain compliance

Responsibilities

• Ensure delivery of exceptional guest service at all times
• Coach and mentor FOH staff, Supervisors & Assistants Managers
• Drive training and development programs across the team
• Assist senior management with operational and financial tasks
• Manage people, performance, and compliance processes

Skills

Leadership

Guest service orientation

Team coaching & development

Communication & presentation

Stock management systems

Tools

Time & Attendance systems

Job description

Maison Bâtard in Melbourne's CBD is seeking an experienced Restaurant Manager to lead the front-of-house team at a prestigious, four-level venue. You will shape guest experiences, mentor staff, and drive daily operations in a high-profile setting.

This role offers growth within Lucas Collective, a founder-owned hospitality group behind Chin Chin, Kisume, and more, with a culture that rewards talent and supports on-floor and digital training initiatives.