Premium Restaurant Manager - Lead & Elevate Guest Experience

Maison Bâtard; Melbourne; Presencial; AUD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Maison Bâtard in Melbourne is seeking an experienced Restaurant Manager to lead the front-of-house team at a premium, four-level venue featuring a restaurant, supper club, and rooftop terrace. You will shape guest experiences, develop a talented team, and work with Lucas Collective’s prestigious hospitality group.

Key responsibilities include delivering exceptional service, mentoring staff, driving training programs, and supporting operational and financial tasks.

Formación

• Proven experience in a leadership role within a premium a-la-carte venue.
• Strong leadership with a focus on team engagement.
• Exceptional service skills and guest focus.
• Highly adaptable, able to perform under pressure.
• Strong organisational, communication, and presentation skills.
• Experience with Time & Attendance and stock management systems.

Responsabilidades

• Lead FOH team to deliver exceptional guest service.
• Coach and mentor FOH staff, Supervisors & Assistant Managers.
• Drive training and development programs across the team.
• Assist senior management with operational and financial tasks.
• Manage people, performance, and compliance processes.

Conocimientos

Leadership

Guest focus

Communication

Adaptability

Herramientas

Time & Attendance

Stock management systems

Descripción del empleo

About Maison Bâtard:
Maison Bâtard is a celebration of modern French culture, uniquely imagined for Melbourne. Housed in a meticulously restored heritage building at 23 Bourke Street, this four-level venue features a showpiece restaurant, a late-night supper club in the basement, and an elegant rooftop terrace — delivering immersive French-accented dining and memorable guest experiences.

About Lucas Collective:
Formerly known as Lucas Restaurants, Lucas Collective is a founder-owned hospitality group led by restaurateur Chris Lucas. The collective is home to some of Australia’s most iconic dining, bar, and event destinations, including Chin Chin, Society, Grill Americano, Yakimono, Hawker Hall, Kisume and more.

About the Opportunity:
We’re seeking an experienced Restaurant Manager to lead the team at Maison Bâtard. This is your chance to shape exceptional guest experiences, develop a talented team, and be part of a dynamic, high-profile venue in Melbourne’s CBD.

Key Responsibilities:

• Ensure the delivery of exceptional guest service at all times
• Coach and mentor FOH staff, Supervisors & Assistant Managers
• Drive training & development programs across the team
• Assist senior management with operational and financial tasks
• Manage people, performance, and compliance processes

What We’re Looking For:

• Proven experience in a leadership role within a premium a-la-carte venue
• Strong leadership with a focus on team engagement
• Exceptional service skills and guest focus
• Highly adaptable, able to perform under pressure
• Strong organisational, communication, and presentation skills
• Experience with Time & Attendance and stock management systems

Working with Lucas Collective:
At Lucas Collective, we champion growth. We recognise talent, celebrate success and create space for individuals to thrive, proudly offering a culture that’s inclusive, inspiring and grounded in respect. Our tailored training approach marries on-the-floor experience with our own digital education platform and we offer access to an array of career-changing opportunities.

Interested?
If you’re ready to be part of a team that is redefining Melbourne’s dining scene, submit your CV and cover letter today. Visit lucascollective.com/careers/ for more information.

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