Restaurant Manager and Waiting Staff

Fettlers Hall; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration

Job summary

Fettlers Hall in Elsternwick, Melbourne, is seeking an experienced Venue Manager to lead day-to-day operations for its November launch. You will oversee preparations, build and train the team, and establish service standards to ensure a strong start.

Lead a hands-on hospitality operation, recruit and manage staff, coordinate events, and maintain presentation, safety and cost controls while partnering with ownership to grow the business.

Qualifications

• Proven experience in venue management or hospitality leadership.
• Strong leadership, communication and organisational skills.
• Hands-on, proactive approach and ability to perform under pressure.
• Excellent customer service and problem-solving skills.
• Current Victorian RSA certification.
• Availability for evenings, weekends and the venue opening period.

Responsibilities

• Oversee venue preparations and operational readiness for the November launch.
• Manage day-to-day venue operations and deliver exceptional service.
• Recruit, lead, train and develop the hospitality team.
• Manage staff rostering, labour costs and shift planning.
• Coordinate functions, events and service operations.
• Maintain high standards of presentation, cleanliness and safety.
• Oversee stock control, ordering and operational costs.
• Create a positive team culture and lead by example.
• Ensure compliance with RSA requirements, workplace health and safety and relevant regulations.
• Work closely with ownership and management to establish and grow the business.

Skills

Venue management

Leadership

Team management

Customer service

Problem solving

RSA certification

Job description

Fettlers Hall is launching in November in an iconic park-side location in Elsternwick. We're seeking an experienced, hands‑on Venue Manager to lead the day‑to‑day operations of Fettlers Hall and help make our November launch a success. You'll play a key role in preparing the venue for opening, building and training the team, establishing service standards and ensuring the venue operates smoothly from day one.

Key responsibilities

• Oversee venue preparations and operational readiness for the November launch
• Manage day‑to‑day venue operations and deliver exceptional service
• Recruit, lead, train and develop the hospitality team
• Manage staff rostering, labour costs and shift planning
• Coordinate functions, events and service operations
• Maintain high standards of presentation, cleanliness and safety
• Oversee stock control, ordering and operational costs
• Create a positive team culture and lead by example
• Ensure compliance with RSA requirements, workplace health and safety and relevant regulations
• Work closely with ownership and management to establish and grow the business

About you

• Previous experience in venue management or a similar hospitality leadership role
• Strong leadership, communication and organisational skills
• Experience managing teams and busy hospitality operations
• A hands‑on, proactive approach and the ability to perform under pressure
• Excellent customer service and problem‑solving skills
• Current Victorian RSA certification, as required for the role
• Availability for evenings, weekends and the venue opening period

About us

• Fettlers Hall is launching in November in an iconic park-side location in Elsternwick. Our focus will be on creating fun and memorable dining experienced and a place where community can gather, drink, laugh and feel part of a community.
• Be part of an exciting new venue launching in November
• Help build a great team and establish a positive workplace culture
• Contribute ideas and be involved from the very beginning
• Develop your hospitality skills and experience
• Work in a supportive, team‑focused environment
• Opportunities for growth as the business develops

Competitive remuneration based on experience and applicable employment conditions