Restaurant Manager

Mondrian Seoul Itaewon; Gold Coast City; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Discounted accommodation

Food & beverage discounts

Spa treatments worldwide

Employee Assistance Program

Job summary

Mondrian Gold Coast is seeking an experienced senior floor leader to own the evening service and drive guest satisfaction. You will oversee the floor, coordinate pacing, and ensure every guest leaves impressed while supporting the Restaurant Manager.

You will mentor a diverse team, foster a culture of hospitality, and implement revenue-driven strategies during peak nights. Availability for evenings, weekends, and holidays is essential.

Qualifications

• Proven experience in a senior floor leadership role within a high-volume hospitality setting.
• Strong evening and late-night hospitality experience and leadership during peak service periods.
• Excellent organisational skills and ability to manage competing priorities under pressure.
• Strong leadership and team development abilities, with a passion for staff growth.

Responsibilities

• Lead the evening service from the front — setting the tone and pacing.
• Create exceptional guest experiences through warm, polished service.
• Support and deputise for the Restaurant Manager across evening shifts.
• Lead and develop a diverse team, fostering a guest-focused culture.
• Drive department performance through upselling and financial awareness.
• Build a positive, engaging environment that promotes learning and respect.
• Coach and mentor future leaders within the team.

Skills

Senior leadership

Evening service

Guest experience

Team management

Staff development

Job description

Company Description

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a "must" destination for locals and travellers alike. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia's most iconic coastal destinations.

Company Description

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a "must" destination for locals and travellers alike. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia's most iconic coastal destinations.

Job Description

LiTo is where Italy's vibrant spirit meets Burleigh's easy warmth — from golden hour drinks to late-night dining, the energy shifts and the atmosphere comes alive. As the sun goes down, LiTo turns up. We're looking for someone who knows how to own the floor when the room is full, the music is right, and the night is just getting started.

THE ROLE

• Lead the evening service from the front — setting the tone, managing the pace, and ensuring every guest leaves wanting to come back
• Create exceptional guest experiences through warm, polished service that feels effortless even when it isn't
• Support and deputise for the Restaurant Manager across evening shifts, taking full ownership of floor operations
• Lead and develop a diverse team, fostering a culture that prioritises guest satisfaction, a proactive mindset and genuine hospitality
• Drive departmental performance through effective revenue strategies, upselling and meticulous financial controls
• Build a positive, engaging and results-oriented environment that promotes learning, growth and mutual respect
• Coach, mentor and develop future leaders within the team

The Requirements

• Proven experience in a senior floor leadership role within a high-volume, quality-driven restaurant or bar environment
• Strong evening and late-night hospitality experience — you understand the rhythm of a dinner and drinks service and how to lead through it
• Excellent organisational skills and the ability to manage competing priorities under pressure
• Strong leadership and team management abilities, with a genuine passion for developing and motivating staff
• Availability to work evening shifts, weekends and public holidays — this role is built around the evening operation
• Current Queensland RSA and RMLV (or willingness to obtain)

WHY JOIN US

• Work across an iconic luxury lifestyle hotel in one of Australia's most exciting coastal destinations
• Be part of a creative, fast-moving team with genuine opportunities to grow your career
• Generous discounted accommodation, food, beverage and spa treatments around the world — for you, your family and friends
• Employee Assistance Program — confidential counselling and support for you and your immediate family, fully covered by us