Restaurant Manager

Ankay Pty Ltd; Gladstone Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

Ankay Pty Ltd is seeking an experienced Restaurant Manager to oversee the day-to-day operations of our hospitality venue in Gladstone, Queensland. The role covers a busy bistro/restaurant, bar/pub services, and bottle shop operations, delivering lunch and dinner experiences for locals and visitors.

You will lead front-of-house staff, prepare rosters, maintain food safety and liquor compliance, manage stock and costs, and drive high standards of customer service while fostering a positive

Qualifications

• Experience as Restaurant Manager or similar hospitality leadership role.
• Certificate III in Commercial Cookery (or equivalent).
• Strong knowledge of restaurant operations, staff management, and customer service.
• Experience managing busy hospitality environments.
• Ability to lead a team and work independently.
• Understanding of food safety, workplace safety and liquor compliance.
• Excellent organisational and communication skills.
• Experience managing restaurant and bar operations is highly regarded.

Responsibilities

• Manage daily restaurant and bistro operations, including lunch and dinner services.
• Oversee bar and hospitality operations to ensure quality customer service.
• Supervise, train, and coordinate front-of-house and hospitality staff.
• Prepare staff rosters and manage staffing requirements.
• Maintain food safety, workplace health and safety, and liquor compliance standards.
• Monitor stock levels, ordering, suppliers, and cost control.
• Manage customer service standards and resolve operational issues.
• Assist with improving operational efficiency and maintaining a positive workplace culture.
• Support the overall management of the venue's hospitality operations.

Skills

Restaurant management

Staff leadership

Customer service

Operational planning

Liquor compliance

Staff training

Education

Certificate III in Commercial Cookery or equivalent

Job description

We are seeking an experienced and motivated Restaurant Manager to join our team and oversee the day-to-day operations of our hospitality venue. Our venue includes a bistro/restaurant, bar/pub operations, and associated bottle shop services, providing lunch and dinner dining experiences for our local community and visitors.

Key responsibilities

• Manage daily restaurant and bistro operations, including lunch and dinner services
• Oversee bar and hospitality operations to ensure quality customer service
• Supervise, train, and coordinate front-of-house and hospitality staff
• Prepare staff rosters and manage staffing requirements
• Maintain food safety, workplace health and safety, and liquor compliance standards
• Monitor stock levels, ordering, suppliers, and cost control
• Manage customer service standards and resolve operational issues
• Assist with improving operational efficiency and maintaining a positive workplace culture
• Support the overall management of the venue's hospitality operations

About you

• Previous experience as a Restaurant Manager or similar hospitality management role
• A Certificate III in Commercial Cookery or equivalent
• Strong knowledge of restaurant operations, staff management, and customer service
• Experience managing a busy hospitality environment
• Ability to lead a team and work independently
• Understanding of food safety, workplace safety, and hospitality compliance requirements
• Strong organisational and communication skills
• Experience managing multiple hospitality operations, including restaurant and bar environments, will be highly regarded