Restaurant Manager

Capital Hotel Group; Canberra; On-site; AUD 70,000 - 95,000; Full time

Job summary

Capital Hotel Group operates in Canberra, ACT, seeking an experienced Restaurant Manager to lead dining operations in a full-time role. You will oversee service delivery, staff development and profitability while maintaining high standards and memorable guest experiences.

Join a team focused on quality dining and sustainable growth, with responsibilities spanning budgeting, menu standards, safety compliance and customer satisfaction.

Qualifications

• 2+ years of restaurant or hospitality management experience in a similar venue size or larger.
• Proven track record of successful team leadership and staff development.
• Strong financial acumen with budget management and P&L responsibility.
• Excellent customer service with focus on delivering exceptional dining experiences.
• Knowledge of food safety standards, licensing requirements and health and safety regulations.
• Proficiency with point-of-sale systems and restaurant management software.
• Strong communication and interpersonal skills.
• Ability to work under pressure during service periods and manage multiple priorities.
• Current hospitality qualifications or certifications preferred.
• Experience in venue or function management would be advantageous.

Responsibilities

• Oversee daily restaurant operations including service delivery, table management, and customer satisfaction.
• Lead, train, supervise and motivate restaurant and front-of-house staff to deliver exceptional service standards.
• Manage budgets, costs, pricing and profitability targets for the restaurant operation.
• Maintain high standards of food safety, hygiene and health and safety compliance.
• Plan and implement marketing initiatives to drive customer loyalty and increase revenue.
• Manage inventory, ordering and supplier relationships to optimise costs.
• Handle customer feedback, complaints and concerns with professionalism and resolution.
• Develop and maintain standard operating procedures and quality control measures.
• Collaborate with kitchen management to ensure menu standards and consistency.
• Monitor financial performance through point-of-sale systems and reporting.

Skills

Leadership

Customer service

Staff development

Budget management

P&L responsibility

Food safety knowledge

Communication

Problem solving

Education

Hospitality qualifications

Tools

POS systems

Restaurant management software

Job description

Capital Hotel Group is seeking an experienced Restaurant Manager to lead our dining operations in Canberra, ACT. This is a full-time position offering an exciting opportunity to oversee all aspects of our restaurant operations, ensuring exceptional service delivery and profitability. As Restaurant Manager, you will be responsible for creating memorable dining experiences whilst maintaining high operational standards and driving business growth. This role is pivotal in establishing our restaurant as a destination for quality dining within Canberra.

Key responsibilities

• Oversee daily restaurant operations including service delivery, table management, and customer satisfaction
• Lead, train, supervise and motivate restaurant and front-of-house staff to deliver exceptional service standards
• Manage budgets, costs, pricing and profitability targets for the restaurant operation
• Maintain high standards of food safety, hygiene and health and safety compliance
• Plan and implement marketing initiatives to drive customer loyalty and increase revenue
• Manage inventory, ordering and supplier relationships to optimise costs
• Handle customer feedback, complaints and concerns with professionalism and resolution
• Develop and maintain standard operating procedures and quality control measures
• Collaborate with kitchen management to ensure menu standards and consistency
• Monitor financial performance through point-of-sale systems and reporting

What we're looking for

• 2+ years of restaurant or hospitality management experience in a similar venue size or larger
• Proven track record of successful team leadership and staff development
• Strong financial acumen with experience in budget management and P&L responsibility
• Excellent customer service skills with a focus on delivering exceptional dining experiences
• Knowledge of food safety standards, licensing requirements and health and safety regulations
• Proficiency with point-of-sale systems and restaurant management software
• Strong communication and interpersonal skills
• Ability to work under pressure during service periods and manage multiple priorities
• Problem-solving mindset with a proactive approach to operational challenges
• Current hospitality qualifications or certifications (preferred)
• Experience in venue or function management would be advantageous

What we offer

At Capital Hotel Group, we are committed to creating a positive workplace culture where our team members can thrive. We offer competitive remuneration packages, staff discounts at our venues, and opportunities for professional development and career progression within our growing organisation. We provide a supportive work environment that values your contribution and recognises hard work. Our commitment extends to work-life balance initiatives, team social events, and a culture of respect and collaboration. We encourage applications from all qualified candidates and welcome discussions about flexible working arrangements that may suit your circumstances.

About us

Capital Hotel Group operates quality hospitality venues throughout Canberra. We pride ourselves on delivering outstanding customer experiences, maintaining high operational standards, and creating a workplace where our team members are valued and supported. Our mission is to be the destination of choice for dining and hospitality experiences in the ACT region. We are committed to excellence, innovation and community engagement, and we believe that our success is built on the dedication and passion of our team.