Restaurant Manager: Lead Service, Growth & Excellence

Capital Hotel Group; Canberra; On-site; AUD 70,000 - 95,000; Full time

Job summary

Capital Hotel Group operates in Canberra, ACT, seeking an experienced Restaurant Manager to lead dining operations in a full-time role. You will oversee service delivery, staff development and profitability while maintaining high standards and memorable guest experiences.

Join a team focused on quality dining and sustainable growth, with responsibilities spanning budgeting, menu standards, safety compliance and customer satisfaction.

Qualifications

• 2+ years of restaurant or hospitality management experience in a similar venue size or larger.
• Proven track record of successful team leadership and staff development.
• Strong financial acumen with budget management and P&L responsibility.
• Excellent customer service with focus on delivering exceptional dining experiences.
• Knowledge of food safety standards, licensing requirements and health and safety regulations.
• Proficiency with point-of-sale systems and restaurant management software.
• Strong communication and interpersonal skills.
• Ability to work under pressure during service periods and manage multiple priorities.
• Current hospitality qualifications or certifications preferred.
• Experience in venue or function management would be advantageous.

Responsibilities

• Oversee daily restaurant operations including service delivery, table management, and customer satisfaction.
• Lead, train, supervise and motivate restaurant and front-of-house staff to deliver exceptional service standards.
• Manage budgets, costs, pricing and profitability targets for the restaurant operation.
• Maintain high standards of food safety, hygiene and health and safety compliance.
• Plan and implement marketing initiatives to drive customer loyalty and increase revenue.
• Manage inventory, ordering and supplier relationships to optimise costs.
• Handle customer feedback, complaints and concerns with professionalism and resolution.
• Develop and maintain standard operating procedures and quality control measures.
• Collaborate with kitchen management to ensure menu standards and consistency.
• Monitor financial performance through point-of-sale systems and reporting.

Skills

Leadership

Customer service

Staff development

Budget management

P&L responsibility

Food safety knowledge

Communication

Problem solving

Education

Hospitality qualifications

Tools

POS systems

Restaurant management software

Job description

Capital Hotel Group operates in Canberra, ACT, seeking an experienced Restaurant Manager to lead dining operations in a full-time role. You will oversee service delivery, staff development and profitability while maintaining high standards and memorable guest experiences.

Join a team focused on quality dining and sustainable growth, with responsibilities spanning budgeting, menu standards, safety compliance and customer satisfaction.