Restaurant Manager

Subway Group; Burpengary; On-site; AUD 55,000 - 75,000; Full time

Job summary

Subway Group is seeking a Restaurant Manager for a Subway franchise in Queensland. Lead a busy team to deliver fast, friendly service and high‑quality meals in a store that values cleanliness and customer satisfaction.

You will recruit and train staff, schedule rosters, manage deliveries, cash handling, stock control and compliance with brand and local guidelines. A track record in fast‑paced retail management will help you progress with this global brand.

Qualifications

• Experience managing a fast-paced retail or hospitality team.
• Strong leadership and communication skills.
• Ability to recruit, train and develop staff.
• Focus on customer service and safety standards.

Responsibilities

• Recruitment/induction and training of staff to Subway brand requirements.
• Create and manage staff schedules.
• Check deliveries, match orders and perform daily banking.
• Prepare stock and sales paperwork, and handle timesheets.

Job description

With over 40,000 restaurants, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the globe our Franchise Owners are looking to recruit motivated and driven team members to join the Subway® brand.

Job Introduction

The Restaurant Manager is at the heart of the operation and our Franchise Owners are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.

You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!

Main Responsibilities

• Recruitment /induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Creating and managing the staff schedule
• Checking in deliveries, order matching and daily banking
• Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
• Manage cash balances and minimise wastage
• Ensure 100% compliance in accordance to Subway® and council guidelines
• Perform inventory management and stock control including weekly stock take and reports
• Analyse the Weekly Sales & Inventory Report to improve the business
• Direct and undertake housekeeping activities such as maintaining restaurant cleanliness and presentation
• Implement in-store marketing material and POP in line with campaigns
• Ensure safety procedures are followed to prevent injury
• Provide a safe work environment for employees and customers
• Promote and encourage a high level of customer service amongst employees
• Handle unresolved and/or escalated customer complaints
• Deliver a high standard of service when dealing with products, sales, inquiries and catering to customer needs.

The Ideal Candidate

Working as a Restaurant Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® Franchise Owners are proud of their hard-working teams and are able to offer fantastic career path opportunities to truly develop your career.

About The Company

Please be aware that restaurants are independent franchises. All applications are sent to the Franchise Owner or operator.