Restaurant & Bar Supervisor

Linla; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Discounted meals and drinks

Training opportunities

Career growth opportunities

Job summary

Linla in Sydney’s Surry Hills seeks an experienced Restaurant & Bar Supervisor to lead our front‑of‑house team in a full‑time role. You will be responsible for delivering premium service, managing seating and guest flow, and upholding high operational standards across restaurant and bar.

The ideal candidate has 2–5 years in a supervisory or senior server role, strong leadership, exceptional customer service, and RSA certification.

Qualifications

• Minimum 2–5 years in a supervisory or senior server role in a full‑service restaurant or bar.
• Strong leadership and team management skills to motivate and develop staff.
• Excellent customer service with ability to handle difficult situations professionally.
• Proficiency with POS systems and restaurant management software.
• Current RSA (Responsible Service of Alcohol) certification.

Responsibilities

• Supervise front‑of‑house staff to maintain premium service standards.
• Manage daily restaurant and bar operations including seating and guest flow.
• Train and develop team members to enhance performance.
• Ensure health, safety and hygiene regulations are followed.
• Maintain food and beverage quality and presentation.
• Handle guest inquiries and resolve complaints professionally.
• Oversee inventory and ordering for bar and service areas.
• Process payments and manage POS transactions accurately.
• Support management in achieving financial targets and goals.
• Create a positive work environment and promote teamwork.

Skills

Leadership

Customer service

Communication

Multitasking

RSA certification

Tools

POS systems

Restaurant management software

Job description

Linla is seeking an experienced Restaurant & Bar Supervisor to join our vibrant hospitality team in Surry Hills. This is a full-time position where you will play a crucial role in delivering exceptional service and maintaining the highest operational standards across our restaurant and bar. As Restaurant & Bar Supervisor, you will be responsible for leading our front-of-house team, ensuring seamless guest experiences, and contributing to the success of our establishment through effective management, staff supervision, and a commitment to excellence in hospitality.

Key responsibilities

• Supervising and leading front-of-house staff to ensure consistent delivery of friendly and premium service standards
• Managing daily restaurant and bar operations, including seating arrangements, table management and guest flow
• Training, mentoring and developing team members to enhance their skills and performance
• Ensuring compliance with health, safety and hygiene regulations across all service areas
• Monitoring and maintaining food and beverage quality standards and presentation
• Handling guest inquiries and resolving complaints professionally and promptly
• Managing inventory, stock levels and ordering supplies for the bar and service areas
• Processing payments and managing point-of-sale systems accurately
• Supporting the management team in achieving financial targets and operational goals
• Creating a positive and professional work environment that promotes teamwork and guest satisfaction

What we're looking for

• Minimum 2-5 years' experience in a supervisory or senior server role within a full-service restaurant or bar environment
• Strong leadership and team management skills with the ability to motivate and develop staff
• Basic knowledge of food and beverage service, including wine and cocktail knowledge
• Outstanding customer service skills with the ability to manage difficult situations with professionalism and tact
• Proven ability to work in a fast-paced environment and manage multiple priorities simultaneously
• Strong communication and interpersonal skills
• Proficiency with point-of-sale systems and restaurant management software
• Current RSA (Responsible Service of Alcohol) certification
• Attention to detail and commitment to maintaining high standards of cleanliness and presentation
• Flexibility to work evenings, weekends and public holidays as required

What we offer

At Linla, we believe our team members are our greatest asset. We offer a competitive salary package and the opportunity to work in a dynamic, supportive hospitality environment. We are committed to fostering a positive workplace culture where professional development and career growth are encouraged. Our team enjoys a collaborative atmosphere, access to training opportunities, and the chance to be part of a respected establishment within Sydney's hospitality scene. We also offer staff benefits including discounted meals and drinks, and opportunities to advance your career within the hospitality industry.

About us

Linla is a fun pan asian restaurant & bar located in the heart of Surry Hills. Our commitment to excellence, innovation, and customer satisfaction has established us as a valued destination within the local community. We pride ourselves on creating a welcoming atmosphere where guests can enjoy memorable experiences and our team members can thrive in a professional, inclusive environment.