Resource Administrator

Qantas Airways; Sydney; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Travel discounts

Flexible leave

Rewards program

Wellbeing initiatives

Job summary

Qantas Airways is seeking a Resource Administrator to support the Workforce Planning team in a part-time, rotational shift role based at Mascot Headquarters. The role focuses on validating day-of-operations time stamping for employee work hours within Groundstar, and handling payroll inquiries along with daily shift variations.

Ideal candidates will have strong office administration skills, meticulous attention to detail, and excellent communication.

Qualifications

• Proven office and admin support experience.
• Detail-oriented with strong time management.
• Excellent written and oral communication.
• Team player capable of multitasking.
• Proficient in MS Office and IT systems.
• Experience handling payroll-related queries.
• Ability to resolve data discrepancies under guidelines.
• Strong problem-solving and planning skills.

Responsibilities

• Validate daily operation time stamping for employee hours in Groundstar.
• Process payroll inquiries and daily shift variations.
• Ensure data is received by payroll within deadlines.
• Identify and resolve data discrepancies.
• Support team with administrative tasks and reporting.

Skills

Office skills

Attention to detail

Time management

Communication

Teamwork

MS Office

Payroll data handling

Data discrepancy resolution

Problem solving

Tools

Groundstar

Job description

• Challenge yourself in this dynamic role supportingthe Workforce Planning team.
• Part-time, rotational shift roster opportunity.
• 6 Month fixed-term contract based at our Mascot Head Quarters.

We pride ourselves on forward thinking. We’re not afraid to challenge, we invent boldly, and we purposefully disrupt. In an industry characterised by competition and change, we stay ahead of the game by innovating and creating outstanding products and services for our customers.

The Resource Administrator is responsible for the validation of day of operations time stamping related to employee work hours within the Groundstar application. This role will action employee payroll enquiries and process daily shift variations within the prescribed operating guidelines and timeframes.

You’ll have –

• Sound general office and administrative support skills.
• Attention to detail and ability to multitask
• Excellent oral and written communications with proven time management skills.
• Ability and willingness to work as a part of a team.
• Demonstrated computer proficiency in MS Office
• The ability to navigate IT systems efficiently and modify data.
• Actioning daily employee shift variations by identifying and resolving discrepancies, within operating guidelines.
• Processing data queries from payroll and ensuring data is received by payroll within prescribed timeframes.
• Highly developed problem solving, planning and organisational skills.
• Demonstrated ability to effectively work and make decisions under daily operational pressures and ensure business objectives are met.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas are equal opportunity employers, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. We are committed to creating an inclusive workplace.

Applications close on Wednesday 30th September 2026.